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Hughes Automotive

4.4

About this business

Location details

2100 E 5th St, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4178 reviews
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Tamara Ward's profile image
Tamara Ward 
9 years ago

Well the people are very nice but I have taken my car here twice and spent around $800 to get my air conditioner fixed in my car and it worked for a few days both times then stopped working. It still is not fixed for $800. 

Business response:

The AC was never directly worked on. The Radiator fan was bad. If it is not working it has a 12 month 12000 warranty on it. Let's take a look! 

Chris Lennon's profile image
Chris Lennon 
10 years ago

I have known Billy since high school and trust him completely with my jeep. Billy, thanks for fixing my jeep today and getting it done so quickly and the free shuttle home when I could not get a ride. 

Lisa Irwin Jackson's profile image
Lisa Irwin Jackson 
10 years ago

Hughes Automotive has been taking care of my car needs for over 4 years. Good service and good guys! As a single woman it's nice to know I can trust what they say, so much so that I now take my parents' car there as well. Thank you Hughes Automotive❤️️�❤️️❤️️❤️️ 

William Ritter's profile image
William Ritter 
10 years ago
Robin Susanne Salars's profile image
Robin Susanne Salars 
10 years ago

As a mechanic's daughter and a Mom, I am incredibly careful with who I have work on my car. I have known Billy for 10 years and trust him and his guys to make sure my vehicle is safe and road worthy. I am thankful to find a local business owner whom I know will take care of my car just like my Dad would!!! 

Sissy Greenlee's profile image
Sissy Greenlee 
10 years ago

I called on the phone, was given a time for diagnosis appointment. Pulled in, tech came right out told me what was wrong, gave me an estimate that came out within $20 of final bill. He told me when it would be ready and had it done 3 hours early!!! Best mechanic service ever. Definitely will go back!!!!! 

Business response:

Thank you Sissy! 

Dale Howe's profile image
Dale Howe 
10 years ago

Worst customer service ever. The owner does NOT care if the work done is correct or not. If you happen to ask questions he then takes an aggressive stance and belittle you. Please Tyler Texas do NOT use this company. 

Sarah Jones Garner's profile image
Sarah Jones Garner 
10 years ago

Business response:

An estimate was given and the work estimated was done exactly as stated. 

Steve Terry's profile image
Steve Terry 
10 years ago

Repaired my boat trailer. Replaced bearings and brakes. Quick service, fair price. Put new tires on too. Highly recommend. 

Frequently asked questions about Hughes Automotive

How is Hughes Automotive rated?

Hughes Automotive has a 4.4 star rating with 178 reviews. 

When is Hughes Automotive open?

Hughes Automotive is open now. It will close at 5:00 p.m. 

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