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H&R Block
- Finance
- Mayfield Heights, OH
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Mayfield Heights H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want t... read more
Location details
6371 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
I was going to use H&R Block as I was unsure how to file married but separate. I sent over all my info and didnt realize it was going to cost half of what I was getting back in return so I ended up figuring it out myself and filing using turbo tax (which is what I normally do.) I filed Feb 4th, and now all of a sudden starting March 9, I keep getting phone calls from H&R Block in different states saying my file has been sent to them to help with my taxes. But they found it weird with me not being from that state. They offer ... read more
One of the worst customer service experiences ever. On hold for hours (over 3 hours) only to get representative who said "I don't know, I am just a CALL GIRL." Absolutely no knowledge of taxes nor the products they support. And yet the questions is so very simple. This company needs to go out of business as they are a real disservice.
Got identity hacked using this company.tried calling four times.I got threw once and they put me on hold after I wanted to file a compliant and asked them what they were going to do about this problem never to answer the call again after waiting on phone for over an Hour.I will NOT ever recommend this company to anyone.EVER
Shorted tax returns from last year still ended up owing the comptroller. This year made an appointment and got there 10 minutes early, said I would have to wait an hour because they didn't think I was coming. Terrible service and greedy.
Made an appointment to have my simple return done, 2 W2s. Made the appointment online with a specific tax pro, get there for my appointment and they put me with an individual to get experience. This simple review took over 1.5 hours to complete and so much for up front pricing, I was charged $145-insane! I brought my previous years return and said I was only having them done as I didnt know how to add the Covid 19 delayed retirement distribution added. The tax rep did my taxes and said I would have both a state and federal r... read more
I just hung up the phone with them. Was on hold for the vast majority of time. Talked to one individual for about 60 seconds who had to pass me on to someone who never answered the phone. Still have unresolved questions. Will never use them or their software for anything!!
Over priced. Been paying over $300 a year and also paid for their Tax Identity Shield protection. Got my taxes done for under $50 at a reputable provider. TIS recently sent me an email saying my TIS has been verified and my taxes have been submitter. The same day I received 2 more email stating my Federal and State tax submissions have been accepted. The state submission was for ********* and I live in ********. At that time I did not do any 2021 tax submissions.After 6 phone call where each person I spoke to blames someone ... read more
Worst experience of my life! I paid H And R block $277.00 for them to mess up my federal taxes, and they still took my ******** taxes to pay for my tax prep, when I literally authorized them to take it out my federal taxes that they messed up on! I will never use them again nor will I refer anyone to them, they mess up my federal taxes and Im still be charged $277.00 for their mess up!
You took a $40 voluntary donation to ******** campaign finance on tax returns without taxpayer permission. No option on your website/software to accept or decline.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.5 star rating with 550 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 9:00 p.m.
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