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H&R Block
- Finance
- Mayfield Heights, OH
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Mayfield Heights H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want t... read more
Location details
6371 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
When I dropped my taxes off the girl at the front desk and no idea what she was doing and had to keep interrupting the only tax preparer that was their with another customer. After a week they still hadn't been able to assign my file to a preparer because my taxes were to complex. I ended up just picking them up and taking them somewhere else but when I picked them up the guy just handed me my packet. All I told him was my last name, he never even asked my first name or verified my ID or asked any questions. When I got home ... read more
I have been using H&R Block for several years without any problems but this current tax year has been nothing but problems I havent received my state refund yet and H&R Block doesnt wanna reissue another check.
We had an appointment for 10 am on 16 March which we were they at 5 till 10. The receptionist did not welcome us due to being on the phone. I stood in front of her for 5 minutes before she acknowledged me. At 20 minutes after 10 I asked if she had told our tax provider we were there to which her response was "she knows, she heard yall come in". I asked if she could tell me how much longer to which she replied "I don't know, sounds like she is almost done." I then asked if she would find out for me. She replied, " I cant do t... read more
Absolutely DO NOT use these idiots! They took our check and e-deposited it and then ALSO deposited the check. We have been waiting WEEKS and it has not been resolved.. We have dropped off copies of our statements, deposited checks and then still have not given us our fees back. This is criminal at this point as all they keep says is "we cannot give you a check, corporate has to do it and go thru channels".. yet they have to take your money right away to provide a service! Please use someone else and avoid this company at ALL... read more
I purchased the H&R Block premium tax software only to find out that they are not supporting form 8915-F. I have been waiting for them to update the software with this form, as they supported the form last year. When I contacted them, they were pretty much like sorry, not sorry. They did not offer a refund. The software is useless to me, as I cant file my return without that form. I have wasted time and money.
Still never received my federal check they said they sent Feb 26 still didnt receive it its now Mar 14
Had my taxes completed at H&R Block and felt very uncomfortable throughout the process. The "Tax Professional" helping with my case did not seem knowledgeable and took three appointments to process my taxes (while also calling me at 9:30 PM on a Friday night with personal questions around my taxes). I accepted the tax forms provided (could not e-file) but was not confident with their contents and upon further review, found several errors that would likely have resulted in an IRS audit. I have reached out to customer service ... read more
***** at the ************ ofc was the most incompetent and unwilling the di his job. Never return calls and did a power of attorney on my behalf and would not follow though. His words to wit: this is tax season and I am to busy to help, here is number, call yourself not my job. I am a 100 percent disabled veteran of 18 years. If I did what he did and said as a soldier this country would fall. I am ashamed to have served for this great country knowing people like ***** only cares for himself, not me or his company. H and R Bl... read more
I filed my 2020 return with H&R Block during 06/2021 which was not accepted by the *** (PIN issue). So, since I never got what I paid for which was the transmission of my taxes to the ***, I feel I'm owed a refund. Instead of crediting my account, or allowing me to refile at no charge, you simply kept my money. This is bad business, as there was no disclaimer provided to me at the beginning of the process, that this is your policy. I plan to take H&R to Small Claims Court for this.P. S. Good luck trying to get any assistance... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.5 star rating with 550 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 9:00 a.m.
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