Howard Hanna Property Management VA

Shuntiyea Langston 

on Google

2 months ago

I highly discourage using this property management company. If you are looking for a company that is thorough, timely, and actually care for your property, keep searching. The team is kind but that is their only standout quality. Issues: -Did not address issues in a timely manner or provide timely notification resulting in the A/C being down for 6+ weeks for example -Compensated Tenants Rent without discussion/agreement (still received property management fees even though owner was left to pay 6 weeks out of pocket) -Fai... read more

Elizabeth Yates 

on Google

5 months ago

Avoid if you can! Bad maintenance on properties they manage. 1. Maintenance people don’t know what they are doing. They take a long time to fix things (multiple visits) and repairs are poorly done. The apartments themselves have a lot of examples of this, like floor tiles with huge gaps in between them, loosely installed shelving, sloppy painting, odd caulking around fixtures, and poorly repaired cracks in the walls. 2.  Sketchy maintenance people. They go through residents’ mail and take packages. During recent building m... read more

Tamarra Washington 

on Google

8 months ago

one of the agents totally disregarded my application which caused me to miss out on a property. I initially applied for a property at the about mid-August and of course it took time for you all to get back with me. I finally heard something back last week on Tuesday at 1151am. Your representative then tells me that I had 24hrs to provide a deposit in order to hold the property. I told her that it was unexpected and that I'd have it within a week because I had other obligations and I had just recently relocated to the Norfo... read more

Lynn Mathews 

on Google

5 months ago

I’ve called 3 times to see an active listing rental home on REIN. The last call she said she would definitely have the on call agent call me back and schedule a viewing. Never happened again. What they don’t understand is I have a property I want to list so missed opportunity. They cost the owner months on income by no bothering to show. 

victoria kinney 

on Google

4 months ago

horrible company, absolutely zero communication skills, kept getting passed around to voicemails with no returning call. found out someone else got approved bc i had to haggle multiple people. pain in the ass and overpriced application fees. avoid this company if you can.