HCA Houston Healthcare Northwest

Zina C. 

on Birdeye

2 years ago

I have had the honor of visiting this facility twice in the last 4 years. My first visit was due to the emergency demand by my nurse practitioner to get a blood transfusion immediately. After being triage and put into a from, a doctor comes in with 4 additional ppl that didn't announce themselves or all for permission to enter the room. The doctor never asked about my health, life habits or how long had I been dealing with the current situation. Instead he priced to talk me that my boys level was 7.0 and they don't do transf... read more

Lisa S. 

on Birdeye

4 years ago

I do not recommend this hospital. Used to be a nice hospital. Last 2 experiences here have been terrible. Had a MRI scheduled a week in advance. Show up and after filling out forms and paying for procedure, I am informed they never received authorization. Never called me back when I did get authorization to reschedule. I did the calling. Poor customer service. Disappointing that most insurances only use HCA and this hospital.