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Houston Methodist Sugar Land Hospital Emergency Room

2.9
  • Sugar Land, TX

About this business

Specialties As we continue to expand and bring more services to our community, one thing will never change: our mission to provide our patients with the best, most compassionate care from some of the nation s foremost health care professionals. Our healing mix of values-based, personal care and service can be seen in our staff and within our commitment by truly living Houston Methodist I CARE values. Our employees display Integrity, Compassion, Accountability, Respect and Excellence in their daily interactions with patients,... read more

Location details

16655 Southwest Fwy, Sugar Land, TX, 77479, United States

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2.9116 reviews
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Gerry F.'s profile image
8 years ago

After being ill for a few weeks - because I have cough variant asthma - I thought my symptoms were worse, because of allergies. I had completed antibiotics & was almost done with the Prednisone, but I kept getting worse. My cough was horrible. My husband took me to Methodist Sugar Land ER 4/22/17 at 10:00am - we only waited 10-minutes before going back into ER room. We were so impressed by the staff - from the ER Dr, Nurse, CT/X-Ray tech to all those aids who helped check me out. They found I had developed pneumonia - aggrav... read more

Jay F.'s profile image
11 years ago

My Emergency Room experience was terrible! I came in for 3pm and waited in the waiting room until 5:30pm when an assistant person FINALLY came out and said sorry for the wait but we don't have any rooms available. My emergency was urgent as well as the others waiting before me and we were all put on hold for a kid who had scraped her knee and just needed band aids. The screening process is terrible. When I finally got to a room I waited another hour to see someone while the nurses all laughed, joked, and played around at the... read more

goodfooood's profile image
goodfooood 
11 years ago

I could not believe how bad the whole experience was. I made the appointment online. Then as instructed faxed the order and insurance information to the fax number given to me. I called to make sure the fax was received. I was told everything was received and in order. I called back 2 additional times last week to verify that there was nothing else needed. I got a call the day before the mri from the hospital to verify the appointment. At that time I was told again that everything was in order and they wanted me to pay in ad... read more

sunnysunset's profile image
sunnysunset 
12 years ago

The medical staff is good, however the billing and adminstration people are dishonest, crooks and liars. I was in the sugar land hospital for a minor procedure, admitted at 7 am and released at 3 pm the same day, this is also shown on hospital discharge papers. They billed me for one night stay which was a fraud. I talked to so many people there including the billing, and everytime, I was told, they see that I did not stay there the night, they will correct the mistake, however they never did. I also talked to administrative... read more

grannyonthego's profile image
grannyonthego 
14 years ago

The best staff and doctors, didn't have a very long wait time. I felt like they explained things to my granddaughter, so that she could understand what was happening. Having to make a quick trip to the emergency room with a 7 year old was hard enough. Thank you all for taking such good care of us! 

carlyf's profile image
14 years ago

I recently had an ultrasound done at Methodist Sugarland hospital and I was very pleased with my entire experience. The girl at the front desk was very helpful and the person who actually did the ultrasound was even better. They really helped calm me down by explaining everything slowly so I could understand it. I will def go back to this hospital if I need additional tests in the future as well as recommend the hospital to friends and family. 

k_johnson's profile image
14 years ago

I'm glad they were there for me whilst on visiting family in Sugarland. We dont have healthcare like this in England! Let's hope Obamacare doesnt take it away. 

jessey2001's profile image
jessey2001 
14 years ago

I just had brst surgery about 2 days ago. I am still here at the hosptial recovering. Thought I would pass the time by writing a fantastic review of all the nurses and doctors here. The nurses here have taken care of my every need- they have treated me with dignity and repsect. It's been a tough year, but I am so glad that the cancer is gone. 

kiamesha1's profile image
14 years ago

I had the best experience at Methodist Hospital Sugar Land for a recent surgery. I was given the option to go to a surgery center by fmy physician but decided I felt more comfortable going to a hospital in case something happened. Everyone was so nice and helpful from the time I registered and did my testing before surgery to my recovery. They really made me feel like I was in good hands. Plus, my family was able to relax in this nice waiting area with a small cafe and had access to a patient representative that could tell t... read more

Frequently asked questions about Houston Methodist Sugar Land Hospital Emergency Room

How is Houston Methodist Sugar Land Hospital Emergency Room rated?

Houston Methodist Sugar Land Hospital Emergency Room has a 2.9 star rating with 116 reviews. 

When is Houston Methodist Sugar Land Hospital Emergency Room open?

Houston Methodist Sugar Land Hospital Emergency Room is open now. It is open 24/7. 

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