Houston Eye Associates

Rosemary W. 

on Birdeye

6 months ago

I saw Dr. Elchahal for an eye exam and wanted to get new readers. I asked them for a prescription for readers, and I got a prescription for bifocals. I have been calling their office for 4 days and leaving voicemail messages for Lorena and an office manager Connie. Sad thing is, I already had readers made out of the wrong prescription that the Dr gave me. Why would I need a bifocal prescription when I had Lasik several years ago with another doctor in their office. Very unprofessional. 

Debbie T. 

on Birdeye

a year ago

Saw Haleh Ebrahimi at the Memorial location. When I received my glasses with the prescription I couldn't even see out of them. Requested a redo, she moved to Gramercy so I had to drive over there. She changed prescription and I still couldn't see out of new glasses. This was under insurance. I ended up paying out of pocket to another eye dr and he said her prescriptions were way off. I can now see with the 3rd prescription. Not sure she should be seeing patients 

Max W. 

on Birdeye

a year ago

Absolutely terrible! I would give negative stars if I could. I broke the frame of my glasses and I have now been calling for three days leaving messages right and left, and nobody has returned my call. It looks like they have no desire to help a patient in need. I am going to look for a better place for my care. 

Papa S. 

on Birdeye

7 years ago

Nice facilities, however the worse experience I ever had. A friend of mines referred me to this place. I walked in to purchase a Cartier frame, this dude I believe (is African-American) never gave me eye contact, I had to approach him for help. He didn't seat me down but wanted my personal info which means my SSN, and insurance. When I asked him why? He has thrown right in my face "You have attitude and I don't like attitude. I would have to find someone else to help you". I waited for 20mn, no help and I had to leave. I tri... read more