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Hotel Tomo

4.3

About this business

Location details

1800 Sutter St, San Francisco, CA, 94115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3952 reviews
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Teri Means's profile image
Teri Means 
a week ago

Madison at the front desk made us feel so welcome and taken care of. The hotel is beautiful, from the moment you walk in you feel the intentional peace they have created at this hotel. With the design and decor I feel you captured the peace and tranquity and resourcefulness in this space and it smells wonderful here. I am so grateful to be an IHG reward member. We were able to check in early,and not worry about bags, Japantown is right across the street and there are so many wonderful things to see and experience! This will ... read more

Robert Gadson's profile image
Robert Gadson 
2 weeks ago

Great location. Rooms are showing their age a bit sliders don’t lock on all the rooms. Balcony’s are great and big for the city. Parking near by at the parking structure is always available. Great walking neighborhood. Bed is comfortable. 

Julie Rosen's profile image
Julie Rosen 
2 weeks ago

Had a bad experience last week. The walls are very thin and there was a party going on in the hall and next door. Front desk acknowledged they heard it but didnt act on it. Was promised IHG points but they didnt credit my account. After several attempts still have not heard. Management not responsive. 

Mike Iadevaia's profile image
Mike Iadevaia 
2 weeks ago

The hotel has a lot going for it. The room itself was nice, modern, and very clean, and the overall property was well maintained. The location was also fantastic and definitely one of the biggest highlights of the stay as it is very safe and quieter. That said, I booked through the American Express Hotel Collection and personally didn’t feel the experience was quite at that standard. My room was on the ground floor, which offered very little privacy—people walking by outside could easily see straight in if the drapes weren’t... read more

Paula “PPMgiraffe” Ppm's profile image
Paula “PPMgiraffe” Ppm 
3 weeks ago

Frequently asked questions about Hotel Tomo

How is Hotel Tomo rated?

Hotel Tomo has a 4.3 star rating with 952 reviews. 

When is Hotel Tomo open?

Hotel Tomo is open now. It will close at 6:00 p.m. 

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