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Hotel Chicago Downtown, Autograph Collection provides an upscale experience. Guests enjoy spacious rooms and suites with city views. Additional amenities include a fitness center, bar, room service and 13 meeting venues for events in downtown Chicago.
333 N Dearborn St, Driveway entrance on 350 N State St, Chicago, IL, 60654, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sweet Home Chicago – It was great!!! The hotel was just awsome. The bathroom was huge and the beds had down comforters. There are just so many extras with the room that make it a good value. It's close to everything and easy to get to. The best place to stay in Chicago. It's family oriented if your children and parents are open minded.
GROOOVVVYYY!! – Rarely do you visit a hotel where the staff remembers your name, regardless if you have stayed once or 20 times. The staff makes this hotel worth the visit. The KazBar does not feel, in the least, like a "hotel bar" and certainly is one of the only bars with comfortable couches! (check out the Sin Den)...overall, very groovy place and well worth the trip. Besides the fun stuff, they have the most comfortable beds I have ever slept in and I am trying to track down how to get one for myself.
Going to the dogs – Love the fact that they allow dogs (though mine much too rowdy and destructive to bring). Also the site of "Yappy Hour", with GREAT music right next door. What more could you want?
Sweet home chicago – I was very pleased with my stay at HOB. I was in town for only 28 hours and needed to see as much as possible. The Concierge (Phillipe) knew exactly what I needed to do and see and they sent me on my way to a wonderful evening. I will admit I was skeptical when I read the low ratings but I went ahead and booked my reservation. I am glad I did. Every employee I came in contact with was very pleasant. I would recomend HOB to anyone.
Self-Absorbed – The hotel staff is the rudest I have encountered in months of hotel stays in Chicago; you are frequently ignored at the front desk; it's as if the staff can't be bothered with customers. Room service is very overpriced. Hallways are noisey with loud drunken hotel guests at all hours and complaints about it to the front desk are ignored. Staff attitude translates to they think they are better than their guests and we are an inconvenience.
Second Chance – Have statyed here about 4 times. Each time was a problem. Staff never willing to assist. Bell men ask to assist with baggage at the point you are at the elevators, not at the curb. Went to check in. There were 3 front desk staff. One person checking in ahead of me. The 2 extra desk staff did not ask to check me in, I was required to wait until the person in fron of me was finished. Although the other 2 desk persons were not assisting anyone. Room Service was served cold. Upon calling the Room Service staff, I... read more
staff sent us to the worst part of town – This hotel was to expensive for how rude the staff was. when we got there they charged us double the price the hotel originally quoted us. Then wanted to charge us extra for canceling on of the rooms. 8 people ended up sharing one room for financial reasons. then the staff gave us wrong directions to the famous glass exhibit and we ended up in the very worst part of town and then she wasn't even apologetic about it. The coffee guy wasn't even friendly. I do not recomend this hotel to... read more
keep on top of it! – Staying at the House of Blues Hotel is an interesting visit, with the unique decor and easy accessibility to area attractions, but when the hotel is booked and busy with coventioneers, keep on top of the staff for your "free" goodies like the daily newspaper, the free CD, and complimentary bottle of water or wine. Other than that, as busy as the House of Blues (venue), the hotel bar and Bin 36 restaurant are on a nightly basis, it is relatively quiet once you get into your room. The cabin room is small, ... read more
Fun Atmosphere – I've stayed here probably 20+ times and the majority have been very positive. The staff is friendly and helpful and the decor is great. Prices are pretty standard but they do increase drastically when conventions are in town. It's also in walking distance to nearly everything downtown. One thing to note, there is no tea or coffee in the rooms which is a bummer. However, the bar does make a good martini so that makes up for it!
Hotel Chicago Downtown, Autograph Collection has a 4.4 star rating with 2,894 reviews.
Hotel Chicago Downtown, Autograph Collection is closed now. It will open at 9:00 a.m.
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