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Hot Springs Spas
- Hot Tub & Pool
- Clive, IA
About this business
We are the premier Hot Tub store in Iowa, selling the world's leading hot tub: Hot Spring Spas. We carry hot tubs in any price range; from the most basic plug and play tub to the most luxurious spa with the latest technology. Alongside the hot tubs, we also feature Finnleo Saunas, Dynasty Swim Spas, and Infinity Massage Chairs. We service everything we sell and have over 20,000 customers in Iowa and Minnesota. We have been in business since 1968; founded in Carroll, IA.
Location details
10860 Hickman Rd, Clive, IA, 50325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Purchased hot tub from them and were good for awhile but the service guy (Chad) is a complete jerk. Just based off of after service care I would not recommend.
I would like to tell what happen but wish that they would try to correct the situation first
I have had a host of problems with my hot tub. It seems I can’t go more than 2-3 months without calling the retailer about an issue. I purchased a tub with the ACE salt system. This was a huge mistake. It is very difficult to keep chlorine levels where they need to be. My salt cell has just failed and I learned the the “5 year warranty” does not apply to the salt cell. A friend of mine bought a Hot Springs Spa. I asked him if he purchased one with the salt system. He said he did not as their sales rep said it was not a good ... read more
Customer Service horrible!
We bought a used Hot Spring spa from our neighbors. Les was most helpful in answering all of our questions and giving me instructions on getting it set up and running. We are first time spa owners, but we will never go anywhere else! Thank you!! The first soak was fantastic! Lisa J. PS thanks for encouraging me to get all the parts for the moto massage! All the tubes were broken. 😊
First-time owners of a hot tub. The process was so easy and fast. From the day we purchased until delivery it was only two weeks! They not only delivered it but didn't leave until it was fully setup and explained every detail to us. I'm so happy theirs companies like this who truly focus on customer service! A++ service!
our speakers that we paid an upgrade fee for lasted all of one year. we used them maybe 5 times. we usually like the quiet but sometimes the music is fun which is why we paid for them. the salesman basically told us too bad. hot springs contacted us through email and said they would look into ot. 3 months later... nothing. love the hot tub... but not so much the customer service.
Very knowledgeable and a great products👍
The salesman in Carroll was great and the 3 setup guys were a lot of fun! We couldn't be happier!
Frequently asked questions about Hot Springs Spas
How is Hot Springs Spas rated?
Hot Springs Spas has a 4.4 star rating with 49 reviews.
When is Hot Springs Spas open?
Hot Springs Spas is open now. It will close at 7:00 p.m.
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