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Horizon Family Medical Group

4.1

About this business

Location details

1200 NY-208 #13, Monroe, NY, 10950, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 2:30 p.m.
SatClosed
SunClosed
4.162 reviews
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Beki Brindle-Scala's profile image
Beki Brindle-Scala 
on Google
a week ago

Rude. "We're not here to tell stories, we're here for medical history only." told to my husband by a P.A. while he was trying to explain what had happened to him and why he had been in the hospital, etc. RUDE. The only game in town (nearby) but not cool. 

Eunice Negron's profile image
Eunice Negron 
on Google
3 weeks ago

I came today with both of my daughter for their physical. 10 minutes late after calling the clinic to let them know that we were late and upon arriving to the clinic we were turned away. They canceled one of my daughter’s appointment and said that they did not receive a call. Maybe their third party who answers calls had answered and did not inform them. Meanwhile when I came for my physical last week they made me wait an entire hour before even being allowed into the clinic. The front desk staff are not at all friendly and ... read more

Maria Vasquez's profile image
Maria Vasquez 
on Google
3 months ago

My first time given anyone a rating. It is sad that it has to be a negative one. I can confirm this clinic doesn’t care for their patients wellbeing. I missed a surgery because the paper work was never faxed. I asked to speak to Dr. Chang and was told she didn’t have the time to see me. I waited for over 2 hours, I’m sure if there was a way to bill my insurance for the conversation then she would have had been available. Sad not to be treated as a human being…. 

Rich Ting's profile image
Rich Ting 
on Google
6 months ago
Alicia Vaccaro's profile image
Alicia Vaccaro 
on Google
8 months ago

I have been going to this office for at least 15 years. I love my Doctor - Dr. Joanna Chan. So why 2 stars? They have recently moved to a phone service so we can no longer talk to the doctor. You call - you get passed to a this service. The personal touch is gone - they have turned into a big medical group. So sad. 

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Frequently asked questions about Horizon Family Medical Group

How is Horizon Family Medical Group rated?

Horizon Family Medical Group has a 4.1 star rating with 62 reviews. 

When is Horizon Family Medical Group open?

Horizon Family Medical Group is open now. It will close at 6:30 p.m.  

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