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Hope Pointe Behavioral Health Crisis Care
- Healthcare
- Tuscaloosa, AL
About this business
Location details
1401 Greensboro Ave, Tuscaloosa, AL, 35401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was extremely disappointing due to poor leadership and inadequate supervision. Management failed to communicate, dismissed concerns, and showed a lack of compassion and accountability during a mental health crisis. The head staff did not provide appropriate support, which made an already vulnerable situation worse rather than helpful
I had a choice on wether I stayed or not. I really appreciate that part. You go and seek help because you feel like your going insane and nobody will listen to you, acknowledge you, see you but then your forced to stay after the long talks are over. And sometimes you probably need to but sometimes you don't. They let me go home. ⭐ Secondly everyone was amazing! Down to earth. Shared their own stories. Talked, laughed. Exactly what you need when you don't get interaction from people for sooooo long that you feel invisible. Li... read more
Literally the worst place to call ever when you were in a crisis I literally called was talking about how I tried to harm myself and needed to help. I meant an active manic episode and they literally like treated me like I was nothing but waiting on the phone told me that I couldn’t laugh like she treated me very unprofessionally really made me not want to get the help that I needed. I believe this place is 100% unprofessional. Y’all really need to get some new nurses. This lady said she was a nurse but literally treated me ... read more
I was there last Tuesday night through Friday afternoon. It was my first time being in a facility. I really needed it after everything that I’ve been going through, and what had just occurred to me the night I checked in. The people there were super friendly, caring, considerate, kind, helpful, and supportive. I’ve never met anyone like it especially given they’re all strangers but not anymore. I couldn’t be more grateful and thankful to everyone there I came across to want me to get better and make progress. It was a well n... read more
Great people here.. for the most part. Staff was incredibly helpful. I'd give five stars but came across a few issues. They aren't prepared for food allergies. Couple folks there said I didn't want to eat...cutting my communication off, turned to whisper to their coworkers right infront of me, while being super sarcastic about my food allergies. I get it... but retrain folks on sensitivity about those issues. Also, one nurse...just one, was to busy telling me not to cuss (I was angry because they didn't even have food for me... read more
Frequently asked questions about Hope Pointe Behavioral Health Crisis Care
How is Hope Pointe Behavioral Health Crisis Care rated?
Hope Pointe Behavioral Health Crisis Care has a 3.7 star rating with 9 reviews.
When is Hope Pointe Behavioral Health Crisis Care open?
Hope Pointe Behavioral Health Crisis Care is closed now. It will open on Monday at 9:00 a.m.
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