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Hook Tire & Service

3.8

About this business

LOCATIONS: 5021 South Blvd, Charlotte, NC (704) 527-6718 1424 Archdale Dr, Charlotte, NC (704) 553-2128 120 Waxhaw Pkwy, Waxhaw, NC (704) 843-3900 14408 Statesville Rd, Huntersville, NC (704) 875-3917 We offer a variety of Services to get your car back out on the road where it belongs. *DONE PROFESSIONALLY *DONE AFFORDABLY *DONE RIGHT THEFIRST TIME 

Location details

120 Waxhaw Pkwy, Waxhaw, NC, 28173, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.840 reviews
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waxhawresident's profile image
waxhawresident 
12 years ago

I am not a former employee and after having received great service for 11 years, I would not reccomend this shop to my worst enemy. Our Ford Lariat truck was there several times, and actually was returned to us with the dashboard partially disassembled. One part was in the back seat. It still did not work. I took it to another shop and they found 25 wire ties holding together the shift cable. Out of $1,800 being spent there, I got a refund of $100.00. The head of the mechanics told me that my daughter was shifting too hard..... read more

addictedtoequines's profile image
addictedtoequines 
12 years ago

We've been costumers here since we moved to Waxhaw in 2001. I moved to Virginia recently and got a new truck. It had MINOR issues (locks not working, sometimes the starter didn't work, etc). I drove it all the way down from Norfolk, VA to Waxhaw JUST to have them fix it. First off, they weren't giving me, my mother, or my father a straight answer for THREE WEEKS! Finally, after calling them at least half a dozen times they said it was all done and ready for pick up. The truck ran HORRIBLE, idling rough, and just didn't sound... read more

jim235722's profile image
12 years ago

I SAW THIS POST :(Dont believe what you are reading most of the reviews on here ha e been written by company employees under the direction of the owner, most of them are not real reviews.) I have been a customer here for 5 years and never had a problem but my last 2 visits i fell like the new service manager is very pushy. they raised there prices twice of the has 4 months and there are a lot of new faces ..it seems like the whole place has changed.. i wont be back ... trying summerfields today 

phonyposts's profile image
phonyposts 
12 years ago

most of the reviews on here ha e been written by company employees under the direction of the owner, most of them are not real reviews. 

pattiedear12's profile image
pattiedear12 
15 years ago

This small garage can't be any more professional, courteous, prompt and gets the job done right. I love dealing with them for my car's needs. I am a very happy customer of Hook Tire and Service. Pat D. Waxhaw, NC 

orygirl24's profile image
15 years ago

hook tire in waxhaw has wonderful service. i've been a customer of this store for 6 years. the store is very clean. and they are very knowledgeable. 

exit068's profile image
15 years ago

I MOVED HERE FROM NJ ABOUT 6 MONTH AGE AND FOUND THIS SHOP TO BE HONEST,FAIR AND VERY CLEAN SHOP AND SHOW ROOM .BEST IN WAXHAW. VERY FRIENDLY PEOPLE 

evianalways's profile image
evianalways 
17 years ago

I've been a customer of Hook Tire & Service since it opened in Waxhaw. Although the managers have changed a few times, I've always found the service to be exceptional and everyone is very courteous. I bring my car in for oil changes every 3000 miles (or whenever the window sticker tells me), and a few major repairs. They have always been willing to work on pricing for me and to expedite my experience. 5 stars. 

jkalfus's profile image
17 years ago

I've been a customer of hook tire in waxhaw for 6 years and found them to be very honest and there prices are very compeitive ken the store manager is very fair. I highly reccommed hook tire waxhaw thank jim kalfus 

Frequently asked questions about Hook Tire & Service

How is Hook Tire & Service rated?

Hook Tire & Service has a 3.8 star rating with 40 reviews. 

When is Hook Tire & Service open?

Hook Tire & Service is closed now. It will open tomorrow at 9:00 a.m. 

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