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Hook Tire & Service

3.8

About this business

LOCATIONS: 5021 South Blvd, Charlotte, NC (704) 527-6718 1424 Archdale Dr, Charlotte, NC (704) 553-2128 120 Waxhaw Pkwy, Waxhaw, NC (704) 843-3900 14408 Statesville Rd, Huntersville, NC (704) 875-3917 We offer a variety of Services to get your car back out on the road where it belongs. *DONE PROFESSIONALLY *DONE AFFORDABLY *DONE RIGHT THEFIRST TIME 

Location details

120 Waxhaw Pkwy, Waxhaw, NC, 28173, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.840 reviews
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Cathy B.'s profile image
9 years ago

Wow! Hook Tire went above & beyond. Issue misdiagnosed by dealer & was going to cost me over $1,400. Hook Tire's diagnostics revealed issue was an item covered by my 3rd party warranty. HUGE savings to my family! They handled all the warranty company reviews & inspection. Highly recommend their service & tires - we've purchased several sets over the years! What a blessing to have Hook Tire looking out for us! 

Larry H.'s profile image
9 years ago

Great service is our goal. Contact us directly and we will strive to satisfy! This year Hook Tire & Service inc. is proud to celebrate 32 years in business. Owners, Larry and Diane Hook, live in the Waxhaw community where they have raised two children. As operators of Hook Tire & Service , We are committed to CUSTOMER SATISFACTION, and employ a qualified and friendly staff to help keep your vehicle running smoothly. Hook Tire is a member of the BBB and has an A+ rating, and recently received the "Accreditation Milestone Awar... read more

Michael M.'s profile image
Michael M. 
9 years ago

Highly disappointed with the charges for service. I received quotes for need service for my car. The quote was a little high but they were around the corner and I was looking for a quality place to Bring my car for all my future services. Since this quote was given to me late on a Saturday morning and they close at 1 o'clock they were unable to work on my car that particular day. I had to leave for work for a week out of town therefore my wife brought the car back the following Tuesday. After doing the originally quoted work... read more

Pamela C.'s profile image
9 years ago

I have ALWAYS been satisfied with the friendly, competent, and professional service I have received at Hook Tire. They are always honest and up - front , explaining in detail everything they found with my car. I recently had a bad experience at the dealer garage and brought my car straight to Hook for a second opinion. (They did not know about my dealer experience.) technicians at Hook Tire found the problem right away and fixed it! The price was very reasonable, and I went home very satisfied and confident in my car. I will... read more

Mark F.'s profile image
9 years ago

always very professional. staff is always polite and knowledgeable. One of the few places that you don't have to worry about what they recommend. 

Sloan G.'s profile image
10 years ago

Most crooked mechanics I have ever dealt with. Slowly bleed you dry with small repairs that increase in price and frequency as time goes on. They suckered me for over 5 years. Beware. Kill you with kindness as they take your wallet 

mquinn78's profile image
11 years ago

Top Notch automotive repair facility! I was very impressed with my first visit to the shop the other day after recently moving to Waxhaw. First off it was nice to see a clean shop and a friendly as well as knowledgeable staff. Two things I thought was extra neat that Larry Hook the owner himself was at the counter and introduced himself and we talked cars and life a little. Second off Jason Miles the General Manager I believe of the place knows his stuff. Between my Tahoe and my wife's Mercedes we were able to correct some i... read more

Diane H.'s profile image
11 years ago

June 24, 2013 Larry I'm so glad I decided to have an oil change and tire rotation done in NC rather than wait until I returned to MI and that our daughter, Emily , and her husband, Todd, referred me to your facility for service. I appreciate your cordial welcome and that you rode with me to listen for the noise that has been annoying me for some time. What a stroke of good fortune it was that your Service Manager, Jason Miles, formerly worked at a Lexus/Toyota dealership and was able to identify the source of the noise based... read more

rosejoe's profile image
11 years ago

I've been a customer for years and I stop doing business here for years too. I remember randy that's when I stopped coming then I tried again a few years later when ken was there and he was the best and a really good people person and then mark I liked him too but these new guys horrible customer skills and after reading all these reviews I see I'm not alone must be under news ownership and I won't be back 

Frequently asked questions about Hook Tire & Service

How is Hook Tire & Service rated?

Hook Tire & Service has a 3.8 star rating with 40 reviews. 

When is Hook Tire & Service open?

Hook Tire & Service is closed now. It will open at 9:00 a.m. 

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