Honest-1 Auto Care

John M. 

on Citysearch

11 years ago

Honest-1 Roseville is apparently not so honest. I used a Groupon today. It included oil change, 100 point inspection, and tire rotation. The oil was changed. However, the tires were not rotated. I know this because I marked the tires prior to the appointment. I have no knowledge of actual completion of the 100 point inspection. My receipt merely referenced its completion in the same manner as it referenced completion of tire rotation. I did not receive a checklist, which is normally provided in this industry. Of course, I am... read more

Brian P. 

on Citysearch

11 years ago

Absolutely terrible experience. I am telling everyone to avoid "Honest" Auto at all costs. First: I brought my wife's car there for an alignment because we had a coupon and the estimate for the alignment was fair. When we went to pick up the car, they told us the car needed a new valve cover gasket (didn't quote), power steering flush ($100), a brake fluid flush ($100), and front struts ($885). The struts they quoted were the Monroe quick strut, which they quoted at $333 each, with $218 labor ($109/hour). I decided to ignore... read more

Gerry R. 

on Citysearch

12 years ago

Yesterday afternoon I was stranded in a local park with my vehicle not starting (no previous trouble). A call and conversation with Honest - 1 Auto Care at 3114 Lexington Ave. N., Roseville, MN offered me qualifying customer participation in their Roadside Assistance Program by up front payment and reimbursement with their contracted company. But owner Peter Lee intervened to serve me with a quick jump start at the park and brief followup visit at the business site above to clean corrosion from the battery and to test the ba... read more

M. D. 

on Citysearch

12 years ago

I appreciated their one salesman, Bryon, and the owner, peter, helping me with my car, and going through everything that was wrong with it. Very knowledgeable Bryon, can't say enough about his great attitude, knowledge, and equal treatment, as well as great explanations of car issues. When I called back the next day and Bryon was gone, I did not however like how i was treated by Alan. He was gruf, did not know much about the car, didn't listen and call me back after they looked at the brake pads instead just did the minimum ... read more

Lexiann 

on Citysearch

13 years ago

Car guys you can trust! – I had my oil changed at a garage by my work and the guy told me I needed to have my ball joint replaced. My Dad told me to go to Honest 1 because that is where he brings his cars. They checked the car for free and told me I didn't need to have the ball joint replaced because there wasn't anything wrong with it. They even brought me out to the car and showed me that nothing was wrong. I am bringing my car to them from now on! 

lucasoil4u 

on Citysearch

13 years ago

Best Shop in Town – Very nice and a Very understanding and Smart Staff. They were able to explain the issue to me in a way I could understand! They also were able to fix my Jeep and the Dealership wasnt able to ! I would recommend them to ANYONE! Great Warranty ALSO! 

heaven4humanity 

on Citysearch

14 years ago

Disapointing – I went there a couple of times for oil changes, fluids checked, tune-ups and a timing belt with coupons. during the last oil change, they broke my the handle to pop open the hood. A newer man was at the front desk and informed me about it but refused to replace it. He said that they didn't break it, It just came off and it could have happened anywhere. He went on about how those parts do come off and I can purchase a new handle for $70.00. 1. He wasn't the mechanic working on my car. 2. It did break at their s... read more

tomw4 

on Citysearch

14 years ago

Top shop in Roseville – They have a 3 year/ 36,000 mile warranty and their prices are the same or less than the other guys. Need I say more