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Honda of Watertown Auto Parts
- Automotive
- Watertown, CT
About this business
Whether you've never popped the latch or you're a seasoned DIY vet, there's always a lot at stake under the hood of your car. So when you have to take matters into your own hands, make sure you do so with the best. We only stock genuine Honda parts, so manufacturer-recommended quality is a guarantee. And let's be honest: your car deserves nothing short of perfection. Performing repairs on a budget? Don't forget to check out our auto parts specials for deals you can bank on! You might be able to find the exact part you need a... read more
Location details
816 Straits Turnpike, Watertown, CT, 06795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I leased a Honda HR-V EX-L, in January of 2025, through the Honda of Watertown, as a non-state resident. Watertown is my hometown and where my bank is, but after college I moved to *****for work. I saw Honda had the model I was looking for and decided to see it in person, since I had looked at cars in ******but they didn't have the model I was interested in on lot. I was unaware how leasing a car is different in CT vs the ***** area, but the business didn't explain that to me either. In CT, registration is done through the d... read more
Business response:
Thank you for your feedback, and we sincerely apologize for the frustration you experienced. At Honda of Watertown, we handle financing and are responsible for completing registration through our third-party provider. It was never our intention to create confusion. We apologize if the process was not clearly explained and for any delays or miscommunication along the way. Our goal is to ensure all paperwork is accurate and fully understood, not to rush or pressure our customers. We’re sorry you felt taken advantage of — that ... read more
Purchasing a car here in 2021 was a nightmare from day 1, when they sold me a used Civic with a dead battery, charged it just enough to get me home, and then tried to blame me for it when it wouldn’t start that night. It took the GM at the time stepping in to stop me from returning the Civic altogether. He acknowledged that they were at fault all along and made a great effort to get the car into proper shape so I was willing to squash my problems for the time being. I moved out of state for the next 3 years and brought the c... read more
Representative from Honda of Watertown calls me up and tells me I have a recall on my newly purchased (1 1/2 yr ago) Ridgeline and proceeded to make a service appointment with me for the next week and was told to ask for Tod when I arrived. Tod greets me, and tells me its going to be several hrs wait for the recall to be preformed. So my wife and I go for a long walk, and an hr later I get a call from Tod stating they don't have any of the parts (rear wiring harness) to do the service! How incompetent to schedule an appointm... read more
Service department lies by omission. They never ran a basic diagnostic on the car, charged me for a new battery, and didn’t fix the problem… when I confronted them with this they told me “oh I thought we decided to go with a new battery instead of paying for the diagnostic fee” so now im losing another day of work to bring my car in to get serviced on something that should have been done before coming to a conclusion. They are the only dealer within a large radius so I’m stuck dealing with this nonsense. I plan on seeking le... read more
Honda of Watertown will not honor the 2024 Accord quote I received from Sales@ hondaofwatertown.edealerhub.com . I went to the Honda of Watertown website on my computer. I clicked the section that indicates “Contact Us”. My request was very specific. I requested a price for a 2024 Accord Hybrid with some options and requested an all-inclusive (OTD) quote by email that includes taxes, registration & title, and conveyance fees. Sales replied with an “OTD” amount. I replied to their email to confirm the detailed request and amo... read more
They get NO stars from me!!! I purchased GAP insurance thru Honda of watertown ct. The insurance was for 6yrs. I've since refinanced with another lender. When you purchase gap and then close the account with the dealer, they are r to return any unused money. They owe me $291, I have left messages for Michael R******* the "Honda buisness manager" (that's a joke). No call back, contacted Honda headquarters and they had me going in circles for 2 1/2 hours. They kept transferring me all over the place and NO ONE HAD AN ANSWER, s... read more
I called ahead asking if they had a Honda Pilot Trailsport available and was told there was a Gray one coming in a couple of days. I stated time was of the essence as I was in an accident and needed a new car before my rental ended. I was told this was not a problem. Upon arriving at the dealership, I was told that they made a mistake and it was actually black and not gray. Once going over the numbers, the price was 4,000 above msrp which was not what was listed on the Honda of Watertown website. I negotiated down to 1200 ab... read more
I bought my car in October 2022 by letter November/ December 2022 I was already experiencing electrical issues. Late April / June 2023 my ***** ******* 2018 constantly has the engine light on . I took it to the service department and spend 3 hrs to tell me they can’t fix it. They told me to take it to the ***** dealership and made two appointments they recommended I bring back the car bc it’s a lemon car. I bring it back all of the employees were rude and unattended behavior. We get someone from the office to explain the 7 t... read more
I had brought my 2014 Honda CRV to the Honda Dealer in ********** ** which the vehicle was purchased from and has been serviced since the time of purchase. I originally brought it in for an oil change and to diagnose why I have to have frequent oil changes. It seems the oil was burning out fast and no leaks. I was told that the oil is made very thin now and just add a quart to extend the time in between oil leaks. I received a phone call recommending a transmission flush, brake fluid flush, and antifreeze flush, which I agre... read more
Frequently asked questions about Honda of Watertown Auto Parts
How is Honda of Watertown Auto Parts rated?
Honda of Watertown Auto Parts has a 2.4 star rating with 14 reviews.
When is Honda of Watertown Auto Parts open?
Honda of Watertown Auto Parts is open now. It will close at 5:00 p.m.
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