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382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I bought my car from ed d. He has always answered any and all questions. I will buy from him again. The maintenance team is super knowledgeable and nice. They are willing to take the time and explain everything.
Had a pleasant experience buying a new Honda Civic. I found a vehicle on their website and sent a query. It was immediately responded to by Wyatt Benscoter who handled the transaction in a smooth and transparent manner. He is courteous, knowledgeable and sells what is needed. Very satisfied indeed withmypurchase!
I first inquired about our new 2025 Honda Odyssey Sport L online. Brad reached out immediately without any pressure wanting to meet our needs through a phone call. The first one in a different color but a white one arrived on the lot. I told Brad about our specifics and said I want a van and if we liked the new color, (white), then we’d buy it. No Pressure at all from Brad! Everything went smooth! Brad, knowing that I was going to be there after 5 which was when he was supposed to be off, stayed to help us out. Brad did more... read more
I had a bad experience with Honda Annapolis. Even though the salesperson was responsive and they did not have the vehicle that I wanted for approximately a month, the worst part was the trade in process. When I didn't get what I thought was a reasonable trade-in, I was scolded by the manager for blowing up the dealer. That was incredibly off putting. I went to another Honda dealer that day, bought the vehicle I wanted and received more for the trade-in. Bottom line - don't lecture your customers.
Dominic is the best! I’m so happy with the customer support and how everyone is so committed to excellence. The communication keeps me in the know all the time.
Business response:
Carol, we're delighted to hear that Dominic and the Honda North team provide excellent support and communication. Thank you for sharing your feedback with us! Sincerely, Honda North Danvers, MA www.hondanorth.com
The salesperson, Jason was amazing. He was so knowledgeable and kind. He was enthusiastic about talking to me and answered all my questions.
Business response:
We're delighted to hear that Jason provided such knowledgeable and enthusiastic service at Honda North. Thank you for sharing your experience with us! Sincerely, Honda North Danvers, MA www.hondanorth.com
I purchased my civic from Honda North back in 2015 and I’ve been coming here for service ever since then. My experience on Saturday with Nygell was great. He greeted me when I got there and within 30 mins my oil change was done and he went over the service report with me with a few items I should take care of my car in the future. The service was efficient and Nygell was great.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nygell met your expectations. Thank you for choosing Honda North. We look forward to having you as a valued customer for many years to come! Sincerely, Honda North
Customer service was excellent. Very clean and comfortable waiting area. Didn’t have to wait too long
Business response:
Kathy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North
Stephen was very helpful and quick! Walked out very happy with the process, will definitely be back and recommending to other people.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again. Sincerely, Honda North
Honda North has a 4.6 star rating with 4,685 reviews.
Honda North is open now. It will close at 6:00 p.m.
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