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Honda North

4.6

About this business

Honda North, located in Danvers, MA, is a proud member of the International Cars, Ltd. family of car dealerships. Here at Honda North we truly care about our customers and how to best serve them. Along with the rest of International Cars, Ltd., Honda North is employee-owned, which means we value accountability, high-level service and customer satisfaction above all else. We're honored you've chosen our New England Honda dealership as your car-buying or -servicing destination, and we hope we can live up to your expectations o... read more

Location details

382 Newbury St, Danvers, MA, 01923, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.64,315 reviews
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danconnell's profile image
danconnell 
a year ago

Great, honest. Service for my third purchase from Honda North through Ed Dake. Satisfaction each time 

Business response:

Thank you so much for taking the time to share your feedback with us, Dan. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Honda North 

polarbear1990's profile image
polarbear1990 
a year ago

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told me this diagnosis was bogus and could be addressed at 1/10th the cost! I contacted the service advisor Dominic R. and told him my findings. Despite his bogus repair recommendation, he refused to refund what was charged for the diagnosis. I will be contacting American Honda and the appropriate MA state consumer protection agency to report ... read more

Business response:

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North 

Karpowicz.mike's profile image
Karpowicz.mike 
a year ago

Good dependable timely no wait trustworthy friendly . Immediately serviced my car. Knowedgable Supplied update upon lea ing 

Business response:

Thanks for sharing your experience! We're glad to hear our Honda North team provided timely and dependable service. We appreciate your trust in us! Sincerely, Honda North Danvers, MA www.HondaNorth.com 

Old enough's profile image
Old enough 
a year ago

Jorge was excellent will be back for regular maintenance for 3020 Honda CR-V in the future. 

Business response:

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North 

Joan Kershaw's profile image
Joan Kershaw 
a year ago

Excellent service when a tire issue occurred and service light appeared. Promptly and efficiently repaired 

Business response:

Thank you, Joan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North 

Westie mom's profile image
Westie mom 
a year ago

Great service my air conditioning stopped working and the heat wave was coming They got my car back to me all fixed and cooling plus did drive belt and engine cooling system flush . Great timing the heat wave hit !!! I guess this air conditioning problem is a problem with 2017-2018 models if crv but was not a recall . 

Business response:

Thank you for sharing your experience! We're glad our Honda North team could get your air conditioning fixed just in time. Stay cool and drive safe! Sincerely, Honda North Danvers, MA www.HondaNorth.com 

Smokey's profile image
a year ago

Excellent dealership easy to work with Ed Dake very good customer service showed everything me 

Business response:

Thank you for the kind review! Ed & the team hope to see you again next time here at Honda North! Sincerely, Honda North Danvers, MA www.HondaNorth.com 

Coachrobson's profile image
Coachrobson 
a year ago

Service was excellent very efficient and very thorough. Gave me a complete rundown a review of what was done and what needs to be. 

Business response:

Coachrobson, we're glad to hear you had an excellent experience with our efficient and thorough service at Honda North. Thanks for the review! Sincerely, Honda North Danvers, MA www.HondaNorth.com 

richard.stout's profile image
richard.stout 
a year ago

I took my car to Honda North for a state inspection and dealt with Domoinic Rubino. He was very friendly, courteous and professional. He gave me a time frame for when the car would be ready and it was finished as promised. I would be very happy to deal with him again. 

Business response:

Thank you for sharing your positive experience with Dominic at Honda North! We're glad to hear everything went smoothly and on time. We look forward to assisting you again in the future! Sincerely, Honda North Danvers, MA www.HondaNorth.com 

Frequently asked questions about Honda North

How is Honda North rated?

Honda North has a 4.6 star rating with 4,315 reviews. 

When is Honda North open?

Honda North is closed now. It will open at 9:00 a.m. 

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