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Honda North
- Car Dealers
- Danvers, MA
About this business
Location details
382 Newbury St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told me this diagnosis was bogus and could be addressed at 1/10th the cost! I contacted the service advisor Dominic R. and told him my findings. Despite his bogus repair recommendation, he refused to refund what was charged for the diagnosis. I will be contacting American Honda and the appropriate MA state consumer protection agency to report ... read more
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North
Very positive sales experience with Felik. He was friendly and knowledgeable. We were purchasing during a nationwide IT outage at car dealerships. He was honest with us about the situation and was still able to get us the car in a couple of days. We thought he did a great job!
Good dependable timely no wait trustworthy friendly . Immediately serviced my car. Knowedgable Supplied update upon lea ing
Business response:
Thanks for sharing your experience! We're glad to hear our Honda North team provided timely and dependable service. We appreciate your trust in us! Sincerely, Honda North Danvers, MA www.HondaNorth.com
Perfect from beginning to end. Price I was quoted at the beginning was the price I paid at closing. Joe Vizzi was great. Never pressured me, but always checked in to make sure the process was moving forward. Will certainly be a return customer!
Great service ! ! Pleasure to work with. Very helpful and informative Would recommend Nick to anyone I know
Business response:
Thank much for sharing! We are happy that our team offered you such a positive and memorable experience. If we can further assist you in any way, please reach out to our Clinton Honda management staff at 908-735-0700
I had the best experience at Honda Clinton, Joe was so helpful and kind. Everything was very clearly explained and I was able to meet my requirements.
Jorge was excellent will be back for regular maintenance for 3020 Honda CR-V in the future.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North
Charlie was amazing! He was so helpful in finding us 2 new cars! He really listened to our concerns, wishes and was able to make it work for us! Ajay truly took the time to explain everything to us, was so detailed orientated and made the process so smooth! Alex made us feel like family and helped make our decision easier! Everyone was so pleasant and easy to work with!
Business response:
Thank much for sharing! We are so glad that Charlie and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!
Feliks Samiter was amazing! He listened to our needs and priorities and gave us the best advice and great car!!! Also wanted to say thank you for Chris Callaher! We love our car and would drive to this dealership again, even we are one hour away!
Frequently asked questions about Honda North
How is Honda North rated?
Honda North has a 4.6 star rating with 4,967 reviews.
When is Honda North open?
Honda North is closed now. It will open at 9:00 a.m.
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