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Honda at Rick Case
- Car Dealers
- Davie, FL
About this business
Rick Case Honda, part of the Rick Case Automotive Group founded in 1962, is your official Honda dealer for new Honda vehicle sales, leasing, service, and parts. We also carry a large selection of used and certified pre-owned vehicles.
Location details
15700 Rick Case Honda Way, Davie, FL, 33331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Rick Case Honda participates in unfair business practices, deception, bait and switch, and fraud. I can never get the hours of lost time back and endless communication dealing with them with my brand new 2025 Honda Civic. After being bounced back and forth between their *** and Honda dealership and lied to I finally decided to do a deal on a 2025 Civic Si that was in transit to Rick Case Honda. I went in and did all of the lease paperwork, of course at that moment the *** changed the terms. They had me leave a deposit and si... read more
Business response:
Mr. ****** came in and put a deposit on a vehicle. While in-transit, the vehicle was sold, in error, by another associate. Honest mistake and we got him a replacement vehicle that was coming to us from the port. We had him come in and sign paperwork on the vehicle on the 10th of September and he took delivery, just 2 days later, on the 12th. Not a bait and switch. He actually took delivery of the same model, trim, and color he originally chose. I understand the frustration but it was not intentional and we rectified by getti... read more
I had auto accident in mid May 2024 in my 2024 Honda Pilot. Had the repairs done at Rick Case Honda. All was fine. Picked the vehicle up. Like the way it was repaired. I was kept up to date on what was going on. Even a week or so afterward, the insurance company had to pay an additional $500. The funds were sent to me. **** at the dealership contacted me in reference to the additonal funds. I immediately transferred to the owed funds to the dealership collision department. So, just a few days ago is saw this piece of plastic... read more
I went to get a car with a 8k down payment, and the finance guy makes sure that I didnt get any credit from that money to the original price of the car, I just wanted to people know that they need to watch out for the guy who name is *****, he can pretend to be nice, but he will make your down payment disappear and still smiling at your face
Worst Honda Dealer Ever!! Lied to in every angle ... Came here because they are known to be a big dealer and I was so disappointed.. from the rookie sales person ***** the liar to the Horrible Manager ******* also a liar with a horrible attitude that almost look like he was going to jump of the chair and hit me. Poor customer service ... He really does not know how to deal with customers... the WORST experience I have ever had.. I just hope that I do have the " "so called certified warranty " they offer you but don't discl... read more
Business response:
To whom it concern at BBB, please be advised that Rick Case Honda always stand behind our customers, in relation to this complain Mr ******* ***** came and purchase a 2020 honda Civic Certified and later learn that it had a minor damage on carfax which with honda is acceptable to certify. Mr ***** and his wife ***** came back on the 29th of november upset about this and was told No Problem we will trade you out of the car at no financial expense to them but please lets do it in a professional way. We took the 20 Civic that t... read more
I wish I had read these reviews prior to ever stopping by for an oil change. I went in for an oil change after just buying another car after going in for an oil change the year prior. The sales guy came over and told me he could get me in a newer car, with the same note as the car I was already driving with no additional cost to me, I should have ran. I told him specifically I do not want my credit ran a bunch of times, he assured me once was all that was needed, I also said I do not want to put anything down as I was not in... read more
Business response:
Rick Case Honda follows the law and all policies to ensure we are in compliance with the State. You did speak to 4 people and each of them explained that the GAP Insurance refund does not go back to the customer unless the vehicle is paid in full and there are no lien holders. In your case, the refund was used as a down payment so you got 100% credit for the full amount. In most cases, it goes to the bank that holds the lien. You were emailed all the documents you signed with the cash deposit listed. We apologize if you felt... read more
Well I was hoping that my review would help steer consumers away from *** Case, but I see all the horrible reviews they already have does that on its own. Shame on me for not checking here before I got my wife and me a vehicle from here. 12/22/2018 - Went to see *** to trade in my wife's lease and my lease so we can both get new ones on 12/22. *** informed us that Rick Case will make all the remaining payments on both previous leases. We called Toyota Financial to find out how much was owed on my wife's lease. They told u... read more
Frequently asked questions about Honda at Rick Case
How is Honda at Rick Case rated?
Honda at Rick Case has a 4.6 star rating with 15,622 reviews.
When is Honda at Rick Case open?
Honda at Rick Case is open now. It will close at 9:00 p.m.
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