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Homewood Suites by Hilton Worcester
- Hotels
- Worcester, MA
About this business
Welcome to the Homewood Suites by Hilton Worcester. This modern all-suite hotel offers the perfect home away from home-ideal for short trips or extended stays in Worcester MA. Our hotel is ideally located in the heart of Worcester/within walking distance of the DCU Center and Union Station. We are also within walking distance of the famed Shrewsbury Street and Restaurant Row-Worcester's eclectic thoroughfare boasting more than 40 eateries/bars and more. Explore Worcester Art Museum or catch a show at Hanover Theatre. You wil... read more
Location details
1 Washington Sq, Worcester, MA 01604, Worcester, MA, 01604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was our second stay here. While the hotel is nice enough the service is not. The first time we were there we asked for housekeeping. They never showed up. We purposely went to a coffee shop during the time they said they would clean..waste if time and $. Asked again the next day...again no one until they sent someone at 8 pm when we were in our pajamas and ready for bed. We said we would stay in the front room (were in a suite that had a living room) if they could clean the bathroom and bedroom. They refused if we didnt... read more
Been a honor member for years, but have never had this wonderful experience in one of the hotels, this one is complete, the staff always smiled at us, and not a fake smile, 😊, we felt so welcome from the front desk and cleaning service, so clean it’s amazing!!! The manager Isabel Gil is awesome!!! Well done crew!!!
Front desk worker rudely told me I would be charged a pet fee for my service dog. I tired to explain that per the ADA you can’t. This is the worst customer service with a Hilton I have ever experienced. I don’t know if the worker doesn’t like dogs but to treat a person with a service dog like that is very disrespectful. You wouldn’t charge someone in a wheel chair to use there chair. Not all disabilities are visible. I happen to need four paws to help me with mine.
Frequently asked questions about Homewood Suites by Hilton Worcester
How is Homewood Suites by Hilton Worcester rated?
Homewood Suites by Hilton Worcester has a 4.5 star rating with 693 reviews.
When is Homewood Suites by Hilton Worcester open?
Homewood Suites by Hilton Worcester is open now. It will close tomorrow at 12:00 a.m.
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