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Homewood Suites by Hilton Reno
- Hotels
- Reno, NV
About this business
Location details
5450 Kietzke Ln, Reno, NV 89511, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay at Homewood Suites by Hilton Reno was unfortunately overshadowed by a billing issue. We were overcharged, which created a frustrating situation that took time and effort to sort out. Situations like that can really put a damper on what should otherwise be a straightforward hotel stay. The property was also under renovation during our visit, which we were not fully aware of ahead of time. For a stay that ended up being nearly $1,000 for three nights, that was pretty disappointing. Aside from those issues, the hotel i... read more
We had a 2 bedroom suite with full kitchen and living room. The kitchen has a little bit of everything you may need for basic meals. Exceptionally clean and comfy beds. This place is being completely remodeled so everything is new. The breakfast was very basic and nothing too much to praise about. Natalia on the night shift was a gem! We were in need of a couple toiletries and she was able to help us with them, super friendly and sweet as well!
Don’t stay here even if it’s free. The have construction going on and it’s noisy all night long. The front desk is not at all helpful. I requested a room away from noise and elevator but was given one right next to elevators in the middle of the construction. The free breakfast had French fries and eggs that looked fake. On the whole this does not look like a Hilton property. I should have just backed off when I saw the entrance. I thought I was going inside a haunted house.
They need more good service and clean I remember before three or four more years you walk in to the bathrooms on check in even the toilet had a nice decoration it was so clean that’s why I am not staying there anymore mine towels where even whiter when I check in like three or four years it was so clean and the workers real nice I just went I was so disappointed how dirty it is
Absolutely embarrassing and I feel 100% cheated from my Hilton Honor points I used to book this current stay. Not sure when they started the ongoing construction for a renovation but I didn’t see it when I booked this room last fall. They never gave me a warning or I would’ve stayed somewhere else. A heads up about construction happening during my stay would’ve been nice. No pool, no hot tub and no workout room available. Ice machine on 4th floor doesn’t work. No access to laundry room with coin paid washer and dryer on firs... read more
Frequently asked questions about Homewood Suites by Hilton Reno
How is Homewood Suites by Hilton Reno rated?
Homewood Suites by Hilton Reno has a 4.2 star rating with 593 reviews.
When is Homewood Suites by Hilton Reno open?
Homewood Suites by Hilton Reno is open now. It will close tomorrow at 12:00 a.m.
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