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Homewood Suites by Hilton Jackson
- Hotels
- Jackson, WY
About this business
Location details
260 N Millward St, Jackson, WY 83001, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay at the Homewood Suites by Hilton Jackson was overall a great experience. The hotel is perfectly located right in the heart of Jackson, making it easy to walk downtown and explore the shops and restaurants. Our trip started off a little rocky with some issues that were out of the hotel’s control, but the general manager, Guillaume, went above and beyond to make things right. You can tell that he and the staff truly care about their guests and stand behind their service. Even though our stay didn’t start perfectly, it... read more
Great location, but that’s about it. Rooms are fine if you’re just in town for the night. Service was just so so. 0 recognition of diamond status/benefits. “Fitness center” is a joke…it’s basically a closet off the pool that they shoved a peloton and treadmill into with dumbbells up to 20lbs. Breakfast says 7a-11a, which isn’t great if you’ve got to be somewhere before 7. Came back at 1030 and it was already closed. Had a 2 night reservation here for next week but decided to cancel and elsewhere.
Wasn't too wild about the $20 per night parking fee that we weren't told about. We were told we could park on the streets, but Jackson has no parking on the streets after November 1st for snow removal, so you're stuck with the $20 per night added on fee.
I stayed at Homewood Suites in Jackson Wyoming for two weeks. I am writing this review due to an employee who went above and beyond when I had questions about my account charges. Karen Lloyd took the time to inspect my account charges and call me back when I assumed I would have to wait to speak to the manager and worry someone was using my card without authorization. She is so knowledgeable and kind. Karen called me back when I was expecting to not know anything until the manager got to hotel hours later. I really haven't e... read more
To be honest, I thought it would have an outside area with a fire pit unfortunately, it does not. I think this hotel is overrated, but not bad, but definitely overrated.
Frequently asked questions about Homewood Suites by Hilton Jackson
How is Homewood Suites by Hilton Jackson rated?
Homewood Suites by Hilton Jackson has a 4.3 star rating with 396 reviews.
When is Homewood Suites by Hilton Jackson open?
Homewood Suites by Hilton Jackson is open now. It will close tomorrow at 12:00 a.m.
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