Homewood Suites by Hilton Columbia

jeff harris 

on Google

2 weeks ago

Received very poor customer service from one of the front desk staff. After completing a 3 night stay I inquired about another room for 2 additional nights. The young man at the desk was impolite during our interaction. After checking his computer he confirmed that they had rooms but mentioned no price. I then asked and he quoted me a rate almost double what hotels.com was advertising for the same room. He didn't seem to care that I was already a guest and made no effort to accommodate. Instead he flippantly told me to book ... read more

Justin Lewis 

on Google

4 weeks ago

I stayed at Homewood Suites Columbia for about four months for work, and it exceeded every expectation. The staff was welcoming from day one, and the team stayed professional and positive even while the hotel underwent renovations during my stay. I especially want to recognize Erin. She went out of her way to make me feel like more than just a guest. She always recognized me when packages arrived and made sure I got them promptly. What stood out most is that she greeted everyone with the same warm smile, whether they were a... read more

Felicity Tiberi 

on Google

a month ago

Quiet location. Breakfast was great. Room was very nice. Elevator was out of service but we didn't have mobility issues so it was fine. Would definitely stay again if we're in the area.