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Hometown Holdings

4.4

About this business

Location details

925 1st St SW, Roanoke, VA, 24016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4551 reviews
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Rosaria S.'s profile image
Rosaria S. 
a week ago

I enjoyed my time while at Hometown Holdings in Salem VA, & especially Jamie Hays. She helped me tremendously with my situations with a friendly atmosphere. 

JohnBoy S.'s profile image
JohnBoy S. 
a week ago

What a pleasant experience it was, to interact w/ Jamie Hays & Hometown Holdings. They were very patient, knowledgeable, extremely friendly to deal with. I highly recommend dealing with Jamie & Hometown Holdings. 

Glenn L.'s profile image
Glenn L. 
2 weeks ago

If you are a property owner, you had better keep a close eye on who they lease your property to. My property was leases for $2300.00 per month to a single mother with 4 children and an income of only $4000.00 per month. They are telling me that she qualified?? So, a single parent is supposed to be able to raise 4 children and pay utilities on $1700.00 per month. According to them she qualified. On top of that I haven't been able to have a telephone conversation with the person who was responsible for this. What a dis-servic... read more

Caitlin W.'s profile image
Caitlin W. 
a month ago

Excellent customer service!!! I received an immediate respond to all of my questions! 

Paul J.'s profile image
Paul J. 
5 months ago

VERY UNPROFRESSIONAL. WONT ANSWER THE PHONE OR CALL YOU BACK. JUST WANTS TO EMAIL EVERYTHING. SETS UP SHOWINGS WITH NO WAY TO FIND A KEY SO YOU CANT SEE WHAT YOURE TRYING TO GET. THEY DONT MIND TAKING YOUR APP FEE AND EMAILING YOU BUT NO COMMUNICATION OVER THE PHONE OR IN PERSON. AFTER 3 DAYS, I FINALLY GOT A CALL AND INSTEAD OF CHECKING IN AND SEEING IF I EVEN SEEN THE PLACE, MUCH LESS IF I LIKED IT. (COULDNT GET IN TO SEE) HE ASKED WHEN I WAS GOING TO PAY MY $700 DEPOSIT??? REALLY??? I DONT SUGGEST USING THEM. NO COMMUNICA... read more

Christina P.'s profile image
Christina P. 
a year ago

I would like the day that Ms. Tonya scales went above and beyond on this past Sunday when I got in touch with her to let her know my AC was not working at all. She got in touch with whomever she supposed and they came down looked at my outside unit and stated that I need another unit outside because mine was bad and the two guys (don't know their names) those young men went to Rocky Mount and brought me a portable Air Conditioner and put in my window until my unit comes in. Again, I would like to thank Ms. Tonya Scales and t... read more

Sarah J.'s profile image
Sarah J. 
2 years ago

If I could give a zero I would. These people are crooks. Take $100 per couple’s application. Then give you the run around feeding you with BS lines. Then to not even call to let you know if you got the property or not. Shady. 

tinacandiegirl h.'s profile image
tinacandiegirl h. 
2 years ago

Very disappointed... they don't fixs nothing 

bianca d.'s profile image
bianca d. 
2 years ago

Albert and Will thru hth maintenance are the only ones who came and fixed the problems i had reported and actually fixed it and even tho it took time they came back and finished the job and didn't leave it worse than before 

Frequently asked questions about Hometown Holdings

How is Hometown Holdings rated?

Hometown Holdings has a 4.4 star rating with 551 reviews. 

When is Hometown Holdings open?

Hometown Holdings is open now. It will close at 5:00 p.m. 

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