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HomeLoanServ

3.5

About this business

Location details

565 W Myrtle St, Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5539 reviews
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Janice W.'s profile image
Janice W. 
on Birdeye

4 years ago

I am very disappointed. I asked for the SFB and then asked to be removed. I am unable to refinance my house at these great rates because it will take 45-60 days to 100% stop it. Perhaps they should have explained that in the beginning. Now I am losing money because I can't get a lower rate or even a letter that states I asked for it to be stopped 

J.J. L.'s profile image
J.J. L. 
on Birdeye

4 years ago

No communication... they love letting your loans fall off the wagon without even telling you. I have had a shortage on my escrow account for 3 years now... I have asked if my payment was sufficient to cover each of the last two years. They said everything is in good shape...you should be getting a refund. Now I am stuck here with another $5000 shortage. I have never missed a payment and have put over $20,000 in additional principal on this load and they still allow me to have a shortage!!! What a disgrace... I can't belie... read more

Chizzy C.'s profile image
Chizzy C. 
on Birdeye

4 years ago

Their answer for families impacted by Covid-19 is to not charge you late fees or report to credit agencies for 90 days. If your monthly payment is $1000, they are expecting you to pay the $3000 at 90 day mark. They aren’t extending your term by 3 payments, so beware. Not much help. 

Sarah S.'s profile image
Sarah S. 
on Birdeye

4 years ago

Super Disappointing. I called and asked for help due to not having any income due to Corona Virus Pandemic and they stated you will still get a late fee and if it goes past the 31st of the month it will be sent to bureaus report. Devastating when my family is trying to figure everything financially out. Thanks for nothing I will not be sending anyone your way.  

keith t.'s profile image
keith t. 
on Birdeye

4 years ago

Issues with HomeloanServ drafting payments without consent, then no luck with helping to get payments back. Broken Promises and "I'll get back to you's." 

Frequently asked questions about HomeLoanServ

How is HomeLoanServ rated?

HomeLoanServ has a 3.5 star rating with 539 reviews. 

When is HomeLoanServ open?

HomeLoanServ is closed now. It will open tomorrow at 8:00 a.m. 

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