Home2 Suites By Hilton Fort Mill

Weld Life 

on Google

6 days ago

2 vehicles broken into. One was mine. No cameras on outside of the building. Break ins was both on the side parking lots. Received no call from the manager. Read the rest of the reviews... Not the first time and not the last. DO NOT STAY HERE until they can atleast put up cameras to hopefully recover your things. Hotel staff and manager can care less what happens to your personal property... 

Ti 

on Google

3 weeks ago

When I checked in and tried to give my daughter a shower, I discovered there was no hot water. Staff admitted this had been a problem since the night before, yet no one disclosed it before booking or at check-in. The problem continued for a second day without being resolved. When I asked for a reasonable solution — like moving hotels or an extra night for free — I was told I would need to pay an additional $70. I booked in good faith expecting a basic necessity like hot water, and Hilton failed to provide that. Instead of fi... read more

T M 

on Google

3 weeks ago

My stay at Home2 Suites was extremely disappointing. The entire hotel was without hot water for multiple days. Staff admitted the issue began before my check-in, yet I was never informed. I only discovered the problem late on my first night. After two days without hot water, management still offered no compensation or meaningful assistance. Guests should not have to pay for rooms missing such a basic necessity, especially when management was aware of the issue beforehand. Hilton has yet to resolve this, which is unacceptable... read more