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Home-towne Suites Auburn

3.8

About this business

Location details

1188 Commerce Dr, Auburn, AL, 36830, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
SunClosed
3.8242 reviews
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Katie Mitchell's profile image
Katie Mitchell 
3 weeks ago

cleaning service would not clean consistently each week, NO HOT WATER for two weeks....noisy neighbors above and i was promise a move to another room which never happened....mgt almost never available including on call person...all outlets not working...hole in draped 

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AAron Wood's profile image
AAron Wood 
2 months ago

Trash dont even bother booking or staying lazy property manager and staff. Had place booked in advance for weeks 4 hours before I check in canceled my reservation for no reason and no excuse. Place looks rundown pictures are A.I. generated. THIS PLACE IS A SCAM! 

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susie pike's profile image
susie pike 
3 months ago

Housekeeping is awful and will go through your things. Very rude! I think the girls name was Melissa.( housekeeper) Manager is VERY unprofessional, rude, cusses at clients and is very disrespectful. The company itself really needs to teach professionalism to their Management teams!!!!!!!!! 

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Evan Atkinson's profile image
Evan Atkinson 
4 months ago

I booked a room here a month in advance. I called the day prior to check in to confirm that my reservation was still valid and that I would be able to check in upon arrival. I was assured that the Google reviews regarding last minute cancellations were inaccurate and that I had a room as long as I showed up between 11 and 6. Nonetheless, less than one hour into my check in window, I received a text that my reservation had been cancelled with no explanation. This caused me to have to pay double the price for a reservation at ... read more

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John Huryn's profile image
John Huryn 
4 months ago

DO NOT BOOK. Canceled my reservation via text the day of check in after I had already begun travel. And then were unable to reach by phone all day. DO NOT BOOK, they may ruin your trip. 

Frequently asked questions about Home-towne Suites Auburn

How is Home-towne Suites Auburn rated?

Home-towne Suites Auburn has a 3.8 star rating with 242 reviews. 

When is Home-towne Suites Auburn open?

Home-towne Suites Auburn is closed now. It will open tomorrow at 11:00 a.m. 

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