Home Technology Solutions Inc.

Anonymous 

on Google

a year ago

Absolutely do not use this company. Whenever my grandpa would simply drop his watch or roll over in bed, it would alert the authorities. But when he falls so hard he died, absolutely nothing. He laid there dead in his home for over 12 hours because nobody was alerted. He died alone. Their customer service reps are rude and have terrible phones so you can’t even talk to them because they just keep saying “what? I can’t hear you.” This company is a lawsuit waiting to happen, if you care about your elderly family members, go so... read more

bayley johnson 

on Google

a year ago

Absolutely do not use this company. Whenever my grandpa would simply drop his watch or roll over in bed, it would alert the authorities. But when he falls so hard he died, absolutely nothing. He laid there dead in his home for over 12 hours because nobody was alerted. He died alone. Their customer service reps are rude and have terrible phones so you can’t even talk to them because they just keep saying “what? I can’t hear you.” This company is a lawsuit waiting to happen, if you care about your elderly family members, go so... read more

Adolph Lomely 

on Google

4 years ago

My elder friend has had this service for three years now. She went to use her life alert around the first week of May 2020 when she fell off of her toilet at her apartment. The life alert malfunctioned. She laid on the floor in agony until she was able to use a device to reach her cell phone and call 911. She does not want this to happen to anyone else. 

Vicki Widner 

on Google

6 years ago

I purchased HTS for my mom about 10 years ago when she came to live with me after dad passed. I do not have the words to describe what a valuable asset HTS was for me and for her during her lifetime. She had falls and, eventually, dementia; and HTS was immediately helpful with all her issues. They always contacted me at work immediately to let me know what was going on; a couple times because of falls, one resulting in a 2nd broken hip and even once when she contacted them because of toilet paper. Eventually, I contracted a ... read more