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Home Planet
- Health & Medical
- North Olmsted, OH
About this business
Gymnasiums
Location details
27250 Lorain Rd, North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You are not allowed to work out with another person if they are more fit than you because they claim the “fit” person is training you. Apparently they think heavier people don’t know what they are doing? So much for judgement free. The manager is also incredibly rude and would not even listen to find out that I was working out with my brother and not a trainer.
Business response:
Hey Jennifer, we appreciate you for reaching out! We never like to hear things like this about Our Planet. Here at Planet Fitness, we created an environment like no other gym. We created the #JudgementFreeZone. We always want our members to feel like they belong at Our Planet. If you have any other questions, comments, or concerns please message us with more details. -Saudia
RecommendedIt's nice. They have a lot of TVs. Lots of free weights. Free WI-FI.
My favorite planet fitness to go to.
Worst place and customer service I have ever received anywhere in my life. I would not recommend it to anyone. Pluses they have been charging me for over a year and half after canceling and they will not refund me.
Business response:
Our goal is to deliver legendary customer service to our members at all times and never want to hear that anyone is feeling this way, Mary. Can you send us the full name on your membership, the date and method of your cancellation, and any screenshots that may be helpful? Thank you! You can also submit additional feedback online at https://www.planetfitness.com/about-planet.../contact-us
It’s clean, everything is in working order and the staff is friendly.
Nice place. Clean easy do what you need to do.
great place to get some peace
I Love This Location They Have An Awesome Staff!! Its Clean!! Much Love To You All!! Thank You For Being Great!!
Frequently asked questions about Home Planet
How is Home Planet rated?
Home Planet has a 4.3 star rating with 550 reviews.
When is Home Planet open?
Home Planet is closed now. It will open at 9:00 a.m.
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