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Home Instead

4.6

About this business

Location details

310 W Franklin St Ste 107, Monroe, NC, 28112, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.624 reviews
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T's profile image
T 
5 months ago

I just removed an unfavorable review of this company. I hope the review did not affect their reputation. Am writing to clear up what happened. I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it. The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma. So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened. They are a good home health care company. So am writing here to apologize to ... read more

Melanie Swan's profile image
Melanie Swan 
5 months ago

I had a wonderful experience with Home Instead in Monroe. My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment. Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day. Cher was the caregiver and she was excellent with my mom who has Alzheimer's. She was friendly and took care of her every step of the way. Although we're not at the point where I need help on a regular basis, once I do,... read more

Victoria Breece's profile image
Victoria Breece 
8 months ago

I was so very pleased with Home Instead (Monroe) and the care they provided my 88 yo dad. Clyde, his main caregiver was caring, patient, kind and an overall fantastic caregiver. I really couldn’t have asked for anyone better. 

Donna Byrd's profile image
Donna Byrd 
9 months ago

My mother is 99 years old and Daphne is so good with her. Mom feels safe with transfers with her. Daphne is willing to learn "our way " of doing things and is very flexible in her care. She does light house cleaning, helping with my pets, and gives companionship among other things. She is lifesaver to me. I am very satisfied with Home Instead and look forward to continue working with them. 

Anayeli Hernandez's profile image
Anayeli Hernandez 
11 months ago

Great communication with management and staff! 

Frequently asked questions about Home Instead

How is Home Instead rated?

Home Instead has a 4.6 star rating with 24 reviews. 

When is Home Instead open?

Home Instead is closed now. It will open tomorrow at 9:00 a.m. 

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