Holiday Inn Express Benicia, an IHG Hotel

Danny Hall 

on Google

a week ago

Bathroom and h/vac system is in need of renovation. Could hear every step people are talking above you. Other than that I had a great experience 

Joshua Olmeda 

on Google

2 weeks ago

I had a wonderful experience calling the Holiday Inn Express Benicia, thanks to Stephanie! Her customer service was absolutely amazing. She went above and beyond to make sure all of my concerns were addressed and resolved quickly and professionally. It’s rare to come across someone so attentive, kind, and genuinely committed to making guests feel valued. Stephanie truly made my stay stress-free and enjoyable. Thank you for the outstanding service! 

Shannon Abreu 

on Google

a month ago

The hotel is in a great location. The rooms are horrible. They are falling apart, the A/C didn't work in our suite, mattress had broken springs and the staff didn't care. The curtains have stains on them, the lights in the room didn't work and they have extension cords everywhere for everything hoping it makes it work! We will never stay here again even though family is in town. 

Tray Smith 

on Google

a month ago

My experience at the hotel was great. A nice gentleman at the front desk helped me with everything I needed. His name was Diego, and I’ll never forget it because of how kind he was. The breakfast was great with many different food and drink options. Overall, it was a 10/10 experience, and I would definitely go again one day. 

mark burleson 

on Google

2 months ago

Emie prepared the banquet for all of us in the morning at their very well stocked breakfast buffet. I was truly surprised by how accommodating and helpful she was. Amazing woman.