Holiday Inn COLUMBUS DWTN-CAPITOL SQUARE Columbus

clburch@consolidated.net 

on Birdeye

2 weeks ago

The staff here are always so helpful and kind. They make you feel like family. The rooms are always clean and well maintained.. The restaurant and bar are top notch also  

ty t. 

on Birdeye

3 weeks ago

We stayed here in June 2025 for my niece's wedding. I reserved 3 rooms and informed the front desk my grandson would be checking in later. Upon checking in my grandsons were given a room that was already occupied. Lucky for them it was their aunt and uncle!!!! I was upset about the mistake but was relieved no violence occurred. I reported this to front desk and was expecting a room credit. But I have not heard from Management. The rooms were clean and we had a beautiful view of the mountains. The family enjoyed my ... read more

Dawn M. 

on Birdeye

a month ago

I had the pleasure of staying at the newly updated Hotel Gurnee, and I'm happy to rate it five stars! I even got to meet the owner, who was very welcoming. 

h d. 

on Birdeye

3 months ago

I canceled the reservation before the 24 hour no cancellation window. I was charged full price for the room anyway. When I called rhe hotel to demand a refund the front desk person, Caroline, was rude. Ar first she was ok, then proceeded to get ruder and ruder because I refused to take NO for an answer. I called back, was hung up on 3 times, other times was put on hold so she didn’t have to deal with me. The hotel manager called me today. I don’t remember her name. She was rude from the beginning, kept interrupting me and w... read more

Dirk S. 

on Birdeye

4 months ago

They'll break any law they please and the city and court system is on their side. They discriminate against marshal islanders and other people of color including LGBTQ people. They steal from the county and federal coffers via tax fraud. The hidden money is in the rent to own contracts. If you compare the contracts to the books the large down payments are missing. Tax fraud. They are illegally merged with Beebe Rentals who also rents houses and they work together to price fix the the rental market in Enid. Together they hav... read more

Temeka J. 

on Birdeye

a year ago

The front desk clerk was very nice, but the condition of my room is unacceptable. The AC unit is filled with debris, which is disturbing. The bathrooms do not have vent fans, the tub stopper is broken, and the tub is peeling and needs resurfacing. The carpet is stained throughout, the curtains and chair have stains, and the couch needs cleaning. My son and I are very unhappy with this room and have been trying to find alternative accommodation in Jackson, TN. I am shocked that The Holiday Inn is in such poor condition. We a... read more

Erin M. 

on Birdeye

3 years ago

This hotel has roaches!!! Do not stay there!  

Joe M. 

on Birdeye

4 years ago

Worst place I ever stayed nothing worked Spent 200 dollars on decorations to propose When we came back to the room from the airport the ceiling had fell in The lights were broke People got trapped in the elevator Then they fraudulenty charged my room an extra 150 dollars I've contacted Raphael Sanchez with the local news I have pictures and audio recording of the Manger being rude  

Sarfraz N. 

on Birdeye

5 years ago

Its awesome