Hilton Garden Inn Rochester Downtown

Your mama 

on Google

a week ago

It would be really nice if your drivers could stop opening the vehicle doors in front of oncoming traffic. You cannot drive by your hotel without one of them doing it.They just do not care who they are making slam on the brakes.Do better. 

Greg Mercuri 

on Google

2 weeks ago

Location is great for Mayo Clinic visits but the hotel itself is disgusting. The public areas could use a good cleaning, hallways are filthy and my room was gross. Stains on the carpet throughout the room and the bathroom floor had obviously not been cleaned. There was hair and some sort of white powder on the floor. If I hadn’t been so tired and only staying for one night, I would have asked for a different room. 

Welcome 

on Google

a month ago

I had a very concerning experience involving an employee of the Hilton Garden Inn in downtown Rochester. The employee, a white male with a beard who was driving a black Cadillac Escalade, was driving extremely aggressively and recklessly. I witnessed him speeding and running a red light, and I have the incident recorded on video. When I told him to slow down, he gave me the middle finger, became verbally aggressive, and told me to pull over so we could fight. That is completely unacceptable behavior from someone representing... read more

jaedyn buenvenida 

on Google

a month ago

I accidentally got charged for my original booking days, as there was a goof up in the system when I had changed my stay dates. I had reached out via email, and Ashley promptly replied and made the situation right. I appreciate the priority they give their customers!