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Hilton Garden Inn Jackson Downtown

3.6

About this business

Location details

235 W Capitol St, Jackson, MS 39201, Jackson, MS, 39201, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.61,772 reviews
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J B's profile image
J B 
a month ago

This was absolutely the WORST hotel stay I’ve ever had. The front desk staff barely said anything upon arrival. Got in the room and it was filthy. Got a text asking about my stay so far and when I replied got a rude response saying did I check in today because rooms are only cleaned every two days. I expressed I checked in dropped my bags and got food and came back to find how truly nasty the room was. The bathroom had eyelashes on the sink, floor and door dirty, stains on the blinds and when I pulled back the sheets on the ... read more

Sylas Martin's profile image
Sylas Martin 
a month ago

Overall I would not recommend for anyone to stay here until Hilton Corporate whoops this hotel back into shape. My wife and I stayed here during our cross country road trip. The only two positives I have are; the rooms are clean and the food was good. Now, let’s talk about the negatives. Upon checking in at the front desk the receptionist decided to not put his personal phone down one time during the entire checkin process. During checkin, we learn that the pool is out of order and the water is not clear at all. Upon arrivin... read more

Robert Howell's profile image
Robert Howell 
a month ago

I'll make 11 trips to this hotel 1 going in 1 coming out home I never have to go back there again 

Steve Cohen's profile image
Steve Cohen 
a month ago

Worst Hilton ever. Keurig Coffeemakers in room but no regular coffee. A few decaf pods but no cups either for coffee or bathroom. Had to get styrofoam to go cups from front desk. No hand soap in bathroom. Had to get from front desk. Only one key card for room- they were low on cards. Buffet breakfast (not free)ran out of coffee. Sliding closet door off the rails. Beds okay. 

Mr. Green's profile image
Mr. Green 
a month ago

Frequently asked questions about Hilton Garden Inn Jackson Downtown

How is Hilton Garden Inn Jackson Downtown rated?

Hilton Garden Inn Jackson Downtown has a 3.6 star rating with 1,772 reviews. 

When is Hilton Garden Inn Jackson Downtown open?

Hilton Garden Inn Jackson Downtown is open now. It will close tomorrow at 12:00 a.m. 

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