Hilton Garden Inn Gainesville

Goal2Go 

on Google

2 days ago

I had a 7-day stay here. I was penalized $50 per day times seven equaling $350 for a incidental hold.. This is just a greedy money grab.. although it's just a hold it is non-customary for hotels to charge $50 for every single night that you stay there... It's the main reason I will not stay here again.. I had to negotiate my way down to $150 for the entire 7-day stay. R I d I c u l o u s... Pass on this hotel... Had to come back and revise this after an hour. The hotel will not allow food delivery services to the room. They ... read more

Robert Cruz 

on Google

6 days ago

James is amazing! I travel a lot for work, I hav never met a front desk person go as above and beyond as he did. First of all, his customer service is top notch from when I checked in. Visiting some of the fast food places around here, I was expecting the same experience but I didn’t have that, they were terrible. But maybe I was comparing them to James! The keypad batteries on my room went out ant 10pm and James made every attempt to replace the batteries and get me back in my room. He was very apologetic and tried his best... read more

Wanda DeSue 

on Google

a week ago

The room itself was nice but the bedding covers and pillows were horrible. The covers were wrinkled, looked as though they had been rolled up. The pillows were not comfortable, the minute I laid my head on them, they went flat, I was disappointed in Hilton. 

Dirty chaos Off-roaders 

on Google

a week ago

I stayed at this Hilton location while passing through town. I typically stay at Holiday Inn but decided to give Hilton a try for a change. I will say the front desk staff was very friendly and welcoming, which I appreciated. Unfortunately, the room itself was very disappointing. When we first walked in, the temperature was noticeably warm and uncomfortable. The bedding was poorly fitted — the sheets did not properly fit the mattress and continuously slipped off throughout the night, which made it difficult to sleep. The mat... read more

Steve Lanys-Morris 

on Google

3 weeks ago

Staff were all great, Michael made check-in great, answered lots of questions with a smile, and Daniella was very helpful on check out. Cleaning staff were all great as well. They were short staffed one night and the restaurant was closed. Great location with lots of stores and restaurants walkable. The room was a little dated, as were the hallways, with weird divots under the carpet. Nice pool, just wish the pool towels weren’t quite so small - they were the same towels as the little ones in the fitness Center… which was ki... read more