Hilton Garden Inn Cleveland/Twinsburg

Tracey Harris 

on Google

4 days ago

I’ve stayed at this location a few times when I’m in Ohio with friends. Love the location. But the last time I stayed, I was a bit disappointed on the housekeeping. Our room was very clean when we checked in. The housekeeper that serviced our room I believe her name was Pam did amazing with our stay over service. But what disappointed me was the conversation that was held in the hallway with I assumed her manager, she had a purple board in her hand. The manager’s tone was very condescending and to be honest just plain rude. ... read more

Shawn Sweeney 

on Google

a week ago

I love the location of this hotel on the highway near our family we visit for special occasions. I’ve been staying here for years and was impressed at one point when it was renovated but have come to find they are not keeping up with those changes. Wear is clearly showing in the furniture. The pillows on the bed were barely throw pillows. Service also leaves a lot to be desired. When we arrived, it was a bit late, but not too late, and we had already checked in so we didn’t need to see anyone which I appreciate, but we did f... read more

Bruce Miller 

on Google

3 weeks ago

Nice hotel to stay at. note breakfast aren't free 

Lilian C 

on Google

a month ago

We were there for a luncheon with a group of almost 40, in a private room. The service was great, the food was good but certainly not large portions. At $33.00 per person you would think that the portions would have been a bit larger. We had this small potatoes with the decoration on top, but they were barely warm. I don't think the butter even melted if you tried putting it on. Potatoes hold their heat and I just don't understand how they get cold. I'm giving it four stars instead of 5 just for the fact that the food portio... read more