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Hilldrup Moving and Storage
- Consumer Goods
- Richmond, VA
About this business
Hilldrup, one of the largest and most honored United Van Lines agency groups, has been offering superior household goods moving and storage services since 1903, including domestic, international and commercial services to customers throughout the world
Location details
2314 Dabney Rd A, Ste A, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had an excellent experience with **** and his team. All of them are efficient, courteous, professional. Worked hard, packed well, explained things well. Knowledgeable about their work. Cant praise them enough. We give them the highest possible rating
Business response:
Thanks so much for your review and 5-star rating, **********! We're happy to hear that **** and his were efficient, courteous and professional. We really appreciate your compliments to our team and were happy to be of service to you!
Excellent service! Professional driver and crew. They took care of our house and made sure proper protection was down before coming in the house. I was wowed with by the experience and attention to detail.
Business response:
Hi ****, and thank you for sharing your 5-star rating and review! We appreciate knowing that our professionals provided excellent service and took precautions to ensure that your home was protected during the move process. We were happy to be of service to you and are grateful for your kind words!
They arrived on time and did a nice job. The crew was very pleasant to work with.
Business response:
Hi *******- Thanks for your 5-star rating of our team. We love hearing they were prompt, professional and enjoyable to work with. We know moving can be a big transition, and we appreciate your trust in Team Hilldrup to assist you. Please let us know if we can help with anything further as you get settled!
Overall pretty good service. Very punctual and methodical. I wish the crew had also cleaned up well at least their stuff. Not a ********** but would have made my life easier.
Business response:
Hi ****- Thanks for your positive review of Hilldrup! We appreciate your kind words about our punctual and methodical team who assisted during your move. We are sorry to hear about the debris and mess left behind as that is certainly not the expectation; we will use this as a training opportunity for our team. We appreciate your honest feedback and hope we can be of service again in the future for any moving or storage needs you may have!
It is a well known fact that moving is incredibly stressful. I want to give a big shout out and thanks to *********************** and his crew for all their hard work and effort in facilitating the moving process. These guys were on time, quick, professional, courteous, and accommodating. They were careful not to damage my home or items being transported. Big thanks to *************************** and ******************* also for helping coordinate things! Much appreciated guys!!! I would definitely recommend them, as well as... read more
Business response:
Hi there - Thank you so much for your 5-star review and your kind words about your experience with Hilldrup! We are so glad that you had such a great move thanks to our team members - from ***** to **** to ****; we will certainly pass along your praise to them! We are so glad our team made your move less stressful thanks to their efficient, professional, accommodating care. It's our pleasure to assist you, and we hope we can help you with any future moving or storage needs you may have!
I was very happy with my crew today, on time, professional, and hard working. They knew what it took to get the job done. They treated my household like it was their own.
Business response:
Hi ***** - Thanks for your 5-star review of Hilldrup and your great feedback about the service you received. We certainly aim to treat our customers' homes and belongings as if they are our own, and we love hearing you felt this way thanks to our prompt, professional and hardworking team. Thanks for sharing, and please let us know if we can help with anything further - now or in the future!
I received a text message that the movers would be at my house between **** a.m. the next day. On the move date when It was close to 10 a.m. there were no movers at my house. I called the company and explained the situation. The person on the phone told me she would check what was going on and call me back. When I was called back I was told there was an oversight on Hilldrup Moving Company's part and the truck and crew had not been confirmed so there was no truck or movers coming to my house. One of the managers said he woul... read more
Business response:
******************* - Thanks for your positive and honest review of Hilldrup and your experience with us. While we are glad you had a pleasant interaction with the moving team and that our office team made right the initial mix-up, we are sorry for the inconvenience. That is certainly not the level of service we strive to provide our customers. We appreciate your understanding and are glad it all resolved itself. Please let us know if we can assist with anything further as you get settled in your new home!
***** a forklift driver at hilldrup in ******** ** very helpful when loading and unloading crates and has a excellent attitude to completing work in a timely manner
Business response:
Hi ***** - Thanks for your 5-star review of our team, especially *****. We are so glad to hear he was helpful and had a positive attitude while also being efficient. We know this attributes can make all the difference when interacting with others. Thanks for sharing and for recommending our services to others!
**** was very friendly got the work done and happy with them. Great job
Business response:
Hi ******* - Thanks for your wonderful review of our team! We appreciate you taking the time to let us know the crew was friendly and hardworking and that you had a great experience with them. We appreciate your trust in Team Hilldrup and hope we can assist you again in the future!
Frequently asked questions about Hilldrup Moving and Storage
How is Hilldrup Moving and Storage rated?
Hilldrup Moving and Storage has a 4.6 star rating with 144 reviews.
When is Hilldrup Moving and Storage open?
Hilldrup Moving and Storage is closed now. It will open at 8:00 a.m.
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