Hillcrest Medical Center

Olivia Stromme 

on Google

2 months ago

I had an accident at work which resulted in my nose getting damaged. I was referred to see Dr. Donaldson at Hillcrest ENT by my workers comp. Making appointments were a breeze, and the receptionists and nurses were all happy and polite. Dr. Donaldson was a caring, straight-forward doctor who completely fixed my nose with septorhinoplasty. I was riddled with anxiety and he put me at ease, answered all my questions and I felt comfortable in his care. I am providing pictures so you can see for yourself. Oh, and the procedure it... read more

tom kerins 

on Google

2 months ago

Dr. Donaldson and the whole team have always treated me very professionally and kindly. I had an incident in their building, and despite not having anything to do with it directly, they were very helpful. Dr. Donaldson's bedside manner is 5/5 stars and he has a way of explaining the issue, treatment, and recovery process in a very digestible way. Front office staff is courteous and friendly as well. Strongly recommend. 

Herlinda 

on Google

6 months ago

Unfortunately I can not recommend this place. Yes, the doctor was nice, and I was told a sleep test would be ordered. Yes, I know it always has to go thru the insurance first, so I waited 2 to 3 weeks, and since I didn't hear anything from them, I called and had to leave a voicemail. I later got a call to let me know it was still pending, so I waited 2 to 3 more weeks and had to call again and was told still nothing. My condition kept worsening and I couldn't continue waiting because I was at the point where I would start to... read more

H L 

on Google

6 months ago

Unfortunately I can not recommend this place. Yes, the doctor was nice, and I was told a sleep test would be ordered. Yes, I know it always has to go thru the insurance first, so I waited 2 to 3 weeks, and since I didn't hear anything from them, I called and had to leave a voicemail. I later got a call to let me know it was still pending, so I waited 2 to 3 more weeks and had to call again and was told still nothing. My condition kept worsening and I couldn't continue waiting because I was at the point where I would start to... read more

Erica Loring 

on Google

6 months ago

I liked this place at first, I’ve been coming here consistently for two+ years to fix a long term ear issue, however you quickly realize they don’t answer phones, they don’t call back, they don’t fill prescriptions- you have to call minimally twice to get your prescriptions filled. The scheduling person doesn’t schedule and doesn’t call you back, you need to call her all the time to see any progress, and then if and when you do get a surgery scheduled it’s LAST MINUTE like next day instead of being able to plan ahead for a s... read more