Highland Animal Hospital

Anonymous 

on Wellness

12 years ago

Did this provider thoroughly explain the risks and benefits of your treatment? Yes, I felt informed when I left Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Was it clear that this provider takes pride in the appearance of his/her office? Yes, the o... read more

Marley'sMom 

on Wellness

12 years ago

Did this provider have an entertaining selection of waiting room magazines? Yes Would you refer this provider to a family or friend? Yes Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Does this provider offer flexible appointment times? Yes Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices I've ever seen! 

Anonymous 

on Wellness

12 years ago

Was this provider late to your appointments? No, they were on time Were the waiting room chairs comfortable at this animal hospital? Average Did the veterinarian allow you to stay with your pet at all times? Yes Was it easy to find parking at this provider's office? Yes, it was convenient Does this provider have helpful information available online? No, just a basic listings page 

barb 

on Wellness

12 years ago

Did you leave the office feeling satisfied with your visit? Completely! Did this veterinarian answer all of your questions? Every question I had was answered thoroughly Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes 

Anonymous 

on Wellness

13 years ago

Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever! Did this veterinarian have a large selection of medication available for your pet? Absolutely, they are always in stock and even offer flea medication by the month Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! 

Anonymous 

on Wellness

13 years ago

Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Did this provider listen to your input and concerns? Somewhat. But I mostly felt ignored. Did this provider seem well-trained and experienced? Not really, I was hoping for someone with more experience Did you leave the animal hospital feeling satisfied with your visit? Not satisfied, but not unhappy Did you feel safe in this provider's care? Mostly, I was still a little nervous 

Anonymous 

on Wellness

14 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Did they follow up with you after your appointment? I had a follow-up appointment, but I scheduled it. Did this provider have bad breath? Not at all, I didn't notice a smell. 

Anonymous 

on Wellness

14 years ago

Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously