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Highgate Medical Group, PC
- Health & Medical
- Silver Lake, NY
About this business
Location details
3950 E Robinson Rd, 3950 E Robinson Rd, Silver Lake, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been a patient of Dr Michael Freitas for years; great doctor, lousy office. they don't answer the phones during business hours, they don't send referrals and records, and they've also called me with questions, and hours later another person will call me and ask the same questions. It's not a surprise that they've already been rated one star out of five by others.
Avoid this place at all costs. Incompetent with an attitude. I would like to reiterate what everyone here has said about the office staff. After being a patient of 20 years and being a patient of Dr. Hirsch I went away to grad school. I returned to the area and started seeing a male doctor with dark hair, Dr. Dlugosz. Next thing I know, the office staff took it upon themselves to change my doctor to some lady I had never met named Dr. Gugino. I went for the ONE appointment (I was sick and didn’t have time to change it) but t... read more
Worst medical practice. I Do NOT recommend making an appointment on the phone with Rachel. how is she a MANGER?! She verbally confirmed moving my appointment up and BUT APPARENTLY SHE NEVER put my new appointment in their computer.
I was with this practice, but upon another dr. Recommendation as we as PhysicalTherapist in building recommendation for an immediate MRI. Next day I was in ER for a compressed Cerivical Spine, which entailed surgery and complications. And 15 years of damage to my spine and lower body.
i called after a 5 day hospital stay to get blood test results that they had. I was told they couldn't interpret the bloodwork and i needed to call the hospital.. I did and they said it would take 7-10 days to get my results from the hospital and they also found it strange that a drs office couldnt read bloodwork. So i call highgate back only to find out that the office closed at 1145am Friday for their holiday party and wont be open again until Monday. Highgate pretented not to be able to read my blood work so they didn't h... read more
Ive have always had wonderful care here! Thank you!
My mother had an appt at 2pm that I made a week ago. They called her 2 days ago to come in at 1:30 for "paperwork". We got here at 1:23. They just took her back at 3:08. They finally told me they were behind at 3:05 after I asked why my Mom wasn't called in yet. I most likely won't be bringing her back here.
Frequently asked questions about Highgate Medical Group, PC
How is Highgate Medical Group, PC rated?
Highgate Medical Group, PC has a 4.2 star rating with 478 reviews.
When is Highgate Medical Group, PC open?
Highgate Medical Group, PC is closed now. It will open at 8:00 a.m.
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