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High Tech Pet Products
- Retail
- Montalvo, CA
About this business
This company offers the manufacture and retail distribution of electronic pet training and automatic pet door products.
Location details
2476 Palma Dr, Ste a, Montalvo, CA, 93003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Bought this product, installed it, instantly broke. Tried to get my money back but customer service was horrible!!! Ignored my emails, "lost connection" on my calls, left voicemails that were not returned on many occasions until it was passed the 30 day mark, then they were easy to get ahold of but it "was too late to get my money back now". Finally after much contact with the company, calling multiple times a day for many days, I got them to fix the door (IT WAS STILL UNDER WARRANTY BUT STRUGGLED JUST GETTING THEM TO ACTUAL... read more
Purchased a dog training/ bark control collar of this company's from an online retailer. Didn't receive the collar when I paid to, collar did not work as advertised. Complete waste of my money. Will not stay connected to my phone, some of the features don't work on Androids, no instruction manual, only one phone can control the collar/be connected at a time, bark control feature won't work when I'm not home due to no Bluetooth connection. Reviewed product on retailer's website, as well as manufacturer website. My review was ... read more
Don't know how they get this rating. From the start, I would call or email and no one ever returns a call or email to solve the problem. Now after years of frustration, I gave up and moved onto another company. Product constantly breaks and/or unpredictable in performance. But still the customer service is by far the worst I have ever seen in 30 years.
Frequently asked questions about High Tech Pet Products
How is High Tech Pet Products rated?
High Tech Pet Products has a 1.9 star rating with 23 reviews.
When is High Tech Pet Products open?
High Tech Pet Products is open now. It will close at 8:00 p.m.
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