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5111 Ball Rd, Norwich, NY, 13215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
DO NOT MOVE IN HERE Management is horribly unprofessional, wore a blanket during the tour and slept-walk through it as if we woke her up from a nap. Ghosted us after getting our deposit, had us drive hours for appointments only to never show up, and they never answer the phone or return calls during business hours. They were supposed to video call us for a tour after one appointment where we drove to see the place in person only to get turned away after a two hour drives but they didn't call us at all. We had to reach out mu... read more
Poor Management Management services have steadily declined,management does little to nothing to address maintenance issues or tenants quality of life Maintenance and service request go unanswered, loud and noise complaints goes unresolved while rent steadily increases and services steadily decline. Needless to say The search for an apartment complex that actually cares about their tenants has begun. TIME TO MOVE
Was a good apartment complex until management changed These apartments used to be somewhat nice but management has changed and is run terribly. The only good reviews are from years ago when it was run much better. The office loses everything and will not contact you back unless it is an easy question. There is trash and dog poop everywhere. They will increase your rent for no reason. I would not recommend anyone living here unless you want many headaches from the office.
Business response:
We are sorry to hear that you are experiencing issues. Please contact the Property Manager at (315) 402-1016 so we can further discuss and resolve your concerns.
beware... they don't fix anything and will say they did in their orders. good luck trying to get out in the snow they don't plowed until the afternoon. nothing is included including water trash and sewer. gym sucks!! very tiny. drug dealers around apparently they don't do much background check like they said. last summer there was a shooting in one of the apartments. too much good luck going up and down in that hill. if you decide to move you will see what I'm talking about....
Business response:
Thank you for taking the time to provide this feedback. We are sorry to hear about your concerns with our community. Please contact the Property Manager at (315) 475-9501 to discuss and resolve these concerns.
Quiet Rustic Country Setting The complex has a rich landscape of trees that reminds one of wilderness camping. The noise level is minimal with an occasional hum of children laughing and playing. Although the complex allows pets and has a dog park for mans best friend, the vast area seems to hide the barks so they seem unnoticeable. The area is located in an elevated part of Syracuse in a great school district. Buses do run along the street that runs through the district so children can get to school safely and on time. What ... read more
Lacks Customer Services The apartment itself is nice, very old, but nice. Any repairs that need to be done can generally take a while to get done. Good thing for bad tenants is that no matter how many complaints you get against you- you will never have to face any consequences by the front office. The front office does not take complaints seriously at all.
The best apt in Onondaga area I need to give full rating for this apartment community as it got well maintained, nice townhouses, gym,pool and tennis court. Calm and quiet place very good for walking with cleaned roads. Mainteanace serivce is one call away. All guys are very polite and helpful.
High Acres Apartments and Townhomes has a 3.1 star rating with 206 reviews.
High Acres Apartments and Townhomes is closed now. It will open at 9:00 a.m.
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