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Higgins Energy Alternatives

4.9

About this business

Over 40 years in business 

Location details

140 Worcester Rd, Barre, MA, 01005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,003 reviews
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Phil Vanermine's profile image
Phil Vanermine 
4 years ago

firing Joe Howe for vandalism and threatening and possibly drugging fellow employees and date raping women. would not feel safe for anyone with a creepy like that. 

Business response:

Hi. No. We do not know him. He does not work for us and will never work for us. It is a fake account and we have done everything we can to report him to Facebook but unfortunately it is out of our control that he claims to work for our business. 

Bob Tatro's profile image
Bob Tatro 
4 years ago

I made the mistake of purchasing a pellet stove from Higgins Energy. The wiring harness was damaged during the installation and the room temperature sensor hasn’t worked since the very first day. The sensor was replaced under warranty and stopped working days after replacement. It’s been broken and unusable for this entire season. I now own a $6,800 dollar useless boat anchor. Spend your hard earned money elsewhere. 

Kristen Leigh Bulman's profile image
Kristen Leigh Bulman 
recommend  Recommended
4 years ago

Great service for our pellet stove insert!! The tech Marco was very efficient and friendly, he even took a few minutes to throw a frisbee or two with my dog. 

Business response:

Hi Kristen! We are so glad to hear you had a superior experience with our service team, and that Marco made your service memorable for you and your pup! We are honored to have had the opportunity to serve you. Thank you for choosing Higgins! 

Kathleen Seifert's profile image
Kathleen Seifert 
recommend  Recommended
4 years ago

Derek and RJ installed our stove today and did an amazing job. We have a tricky stairwell that took some extra time and effort but they were so professional and positive in the way they collaborated on how to work together to get the job done. They answered all of my questions, and the work area was spotless when they left. Thanks guys! 

Business response:

Hi Kathleen! We really appreciate that you took the time to share details about your recent stove installation. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. Thank you for choosing Higgins! 

Kate Mary's profile image
Kate Mary 
recommend  Recommended
4 years ago

We learned that the wood stove we purchased with our home was broken when we had it cleaned recently- working with you was beyond a pleasure and honesty the least stressful purchase we’ve had to make in years. From walking into the store to the installation process- was similar to working with a small business that knows you and cares about your family. Thank you for making sure we had heat as soon as you could- 2 weeks!!!!! And for the awesome costumer device from Cheryl and Chris- the installment men were also great and ap... read more

Business response:

Hi Kate! Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your purchase exceeded your expectations! We are honored to have had the opportunity to serve you and look forward to your next visit. Thanks again! 

Julie Rogers's profile image
Julie Rogers 
4 years ago

I refuse to shop at a business where their service manager (Joe Howe) demeans a nurse who died of covid-19 on a CNN Facebook post..He said she wasn't a hero, just propaganda..What a heartless comment! 

Business response:

Hi Julie, our company has no affiliation with Joe Howe - this person does not and has never worked for us. His profile page claims he works for us and this is false. We have continuously reported his account to Facebook for inauthenticity and misrepresentation. Please feel free to report and/or block his page and his comments. Thank you for bringing this to our attention, and we hope you have a great day and stay safe. 

Roy Benoit's profile image
Roy Benoit 
recommend  Recommended
4 years ago

I was very satisfied with the service completed on my Pellet Stove. The cleaning was done in a timely manner and the area around the stove was kept clean. 

Business response:

We're so pleased you are happy with your experience! Thank you for your support and for choosing Higgins! 

Deborah Burlingame's profile image
Deborah Burlingame 
recommend  Recommended
4 years ago

We had a power surge and it caused the control panel to blow out on our pellet stove. Derrick was very professional and knowledgeable in making the repair on our Harman pellet stove. We called for service yesterday and he came today. Very satisfied with Higgins service. 

Jerry Knouse's profile image
Jerry Knouse 
recommend  Recommended
5 years ago

Very professional from sale through installation. Highly recommend 

Business response:

We're so pleased you are happy with your experience! Thank you for your recommendation and for choosing Higgins! 

Frequently asked questions about Higgins Energy Alternatives

How is Higgins Energy Alternatives rated?

Higgins Energy Alternatives has a 4.9 star rating with 1,003 reviews. 

When is Higgins Energy Alternatives open?

Higgins Energy Alternatives is open now. It will close at 6:00 p.m.  

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