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Hidden Creek Apartments

4.4

About this business

Location details

300 Watters Creek Trail, Allen, TX, 75013, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.4270 reviews
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Mariah Forrester's profile image
Mariah Forrester 
recommend  Recommended
4 years ago

Gardens of Valley Ranch is an overall beautiful community, great curb appeal, and very attentive staff 

Tara Green's profile image
Tara Green 
5 years ago

major issues with Management. I have lived here for 6 years and without a doubt the worst management I have seen. I do not do business with Amazon but I forced to give them my information to get packages. Despite being told by Clea otherwise. The new paint job makes the property look like a prison. Forget getting a response from the corporate office they like the office do not answer phones. They blame everything on COVID (it is serious) however they do not want contact with residents, they sent out an email saying the were ... read more

Karen Deleon's profile image
Karen Deleon 
5 years ago

To start this long review I want to say I’m highly unsatisfied with the management of these apartments. On May 15 (Friday) a contractor in the unit right above my unit ended up breaking a pipe under the kitchen sink. All that water leaked into my unit through the light fixtures, an air vent, the ceiling, and the fire alarm in our kitchen, dining area and desktop area. It caused the light fixture in our kitchen to fall out of the ceiling while me and my roommate ran to the lea... Continue Reading 

Cindy Murphy Bell's profile image
Cindy Murphy Bell 
5 years ago

Trying to get issues resolved here is ridiculous. They are to concerned about making the property look nice Forget the tenants. And don’t answer calls if they know your number. Call from unknown they will answer. We have been here 18 years and never dealt with a company like this. 

Tristan Timms's profile image
Tristan Timms 
5 years ago

Is anyone else having issues getting Clea Taylor to get on on call or return a call or as well as them fixing your issues in your apartment correctly. I have went on and off without a/c for the past 3 months and have the emails and work order screen shots to prove it. A person I referred apartment flooded and they got horrible service, I put in a call to the corporate office Friday but will be following up with her boss and their boss. My email uit_watch@yahoo.com if you can forward any complaints you have, i will bundle the... read more

Norman Green Glass's profile image
Norman Green Glass 
recommend  Recommended
5 years ago

☺️ Comfortable living at Sheffield square apartments!! 

Izzy Mineè's profile image
Izzy Mineè 
recommend  Recommended
5 years ago

I’ve been trying to contact you guys since Friday. I call multiple times a day and no response. I was interested in applying for this property however due to that reason I won’t even feel comfortable living here. The community is amazing from viewing but the non-answering is a BAD look. Makes me think you won’t answer when an emergency happens or maintenance issues occur. 

Izzy Menee's profile image
Izzy Menee 
recommend  Recommended
5 years ago

I’ve been trying to contact you guys since Friday. I call multiple times a day and no response. I was interested in applying for this property however due to that reason I won’t even feel comfortable living here. The community is amazing from viewing but the non-answering is a BAD look. Makes me think you won’t answer when an emergency happens or maintenance issues occur. 

Vine Tony's profile image
Vine Tony 
5 years ago

it's ragedy over priced loud music ghetto outdated loud noise u never see property mgr. trash can always over flow 

Frequently asked questions about Hidden Creek Apartments

How is Hidden Creek Apartments rated?

Hidden Creek Apartments has a 4.4 star rating with 270 reviews. 

When is Hidden Creek Apartments open?

Hidden Creek Apartments is open now. It will close at 6:00 p.m.  

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