This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hi-lo Kennel
- Animal Shelters
- Simpsonville, SC
About this business
Our motto has always been "Where Every Pet is Special' We are a small family owned business for over 35 years. This enables us to give more individual attention to each pet. The kennel is located on our property and we have a live in caretaker.
Location details
117 Duffie Rd, Simpsonville, SC, 29681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 3:00 p.m. to 4:00 p.m. |
A HORRIBLE EXPERIENCE I boarded my dog there from the 27th of June until the 6th of July due to our yearly vacation. I was quoted on the phone a price range of 125.00/135.00 which is reasonable to me. When I went to pick him up I was astonished at the bill, 220.00. I questioned the people there but the owner was not available. I spoke with her today the 7th and was told my dog would not go outside to do his business so they had to force him out. I wonder if they took a leash, put it on collar and pulled him out which in my o... read more
Wonderful Experience!!! I have boarded my dogs at this kennel many times now. Their website accurately describes the kennel, and especially their prices, including "play times", which was mentioned to me several times while in correspondance with the kennel. I love how my dogs get baths while boarding, they do not go home smelling, and done at a very, very reasonable price. They are not stressed when they come home like they have been elsewhere. I will gladly pay a little extra to have my dogs treated well and watched over c... read more
Hi-Lo Kennel is Wonderful!!!!! We have boarded our pets at many kennels over the years and Hi-Lo Kennels is without a doubt the BEST we've experienced and is the only kennel to use in the Greenville area. The staff clearly love their furry guests and treat them like family. Our dogs are actually happy and excited when we pull onto the property to drop them off "at camp"!!! The facility is ALWAYS squeaky clean plus their rates are very fair and reasonable for the exceptional level of care they provide.
RIP OFF This place is a scam. We took our dogs there for a 24 hour stay as we moved into our new home. We were quoted one days stay at a reasonable price: $19. When we picked them up it was more than double: TWO DAYS, that's right, from 1:00 pm to 12:45 pm the next day was counted as two days. Plus the mandatory bath had a fee (not disclosed) and then there was an additional $5 charge for "outdoor" time. What a rip off. 24 hours = $52/per dog. This place is not even clean, smelled like smoke (cigarettes) and my dogs couldn't... read more
Bad reviews are nut cases !!! We've boarded our Lab here several times with nothing but a great experience. Hi-Lo owner and employees are caring pet lovers. Fees for boarding/bathing/exercise for dogs are ALL explained up front. No one should leave their pet without KNOWING what the cost will be. More importantly, the pet is loved, taken care of and fed with the utmost of care. FORGET THE COMPLAINTS, THEY AREN'T VALID.
Wonderful caring enviornment I chose Hi/Lo Kennel due to their years of experience. My dog is a bit nervous when I am not around & for her first boarding experience I wanted an experienced kennel. As to the comment below that placing a collar on a dog is abuse, get real. Leaving a dog in a kennels for hours on end because he won't relieve himself is abuse. I was willing to pay for play times if necessary. It means the workers are actually paying attention to the dogs and their needs!! I also really appreciate that she was ba... read more
If you love your pet- Hi Lo is the clear choice! The only kennel I have ever loved. I board my dog "Babe" at Hi Lo and have been doing business with them for years. She is so well taken care of- Babe is always clean, happy, and I can tell she likes the people who care for her. The place is spotless - the nicest kennel I have found in Greenville. I travel a good bit; I am glad I found this place. Hands down the place to leave your dog. I seldom recommend a business; this one gets 5 star status. Honest owners and people who tr... read more
Super Care for Your Pets We've boarded the two dogs that we've owned quite a few times at Hi Lo. I don't understand some of the negative reviews because Hi Lo does an excellent job of defining their costs on their website. Every kennel that I've looked into charges for play time, and again, that's clearly listed on the website. Our current dog loves the staff at Hi Lo, and always acts like she's enjoyed her time there. They intentionally keep the kennel small and several people live on the premises; so your dog is never by h... read more
The best- Hi Lo really cares! I have used this pet care place of business for over 7 years. One time, I had to use another "big name" kennel in Greenville. What a difference. My poor dog hated the other boarding kennel- she smelled when I picked her up and did not eat for days. Hi Lo takes great care of my dog- it is obvious- she loves it there. Clean, reputable, small on size and big on care. Hi Lo has been a real comfort. I will NEVER leave my dog at another boarding place. Take my lesson learned and call Hi Lo. Enjoy your... read more
Frequently asked questions about Hi-lo Kennel
How is Hi-lo Kennel rated?
Hi-lo Kennel has a 4.8 star rating with 193 reviews.
When is Hi-lo Kennel open?
Hi-lo Kennel is closed now. It will open at 3:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com