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Hertz - LOUISVILLE STANDIFORD AP

3.6

About this business

Location details

LOUISVILLE STANDIFORD AP, 600 TERMINAL DRIVE STE 11, LOUISVILLE, KY, 40209, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 11:00 p.m.
Tue6:30 a.m. to 11:00 p.m.
Wed6:30 a.m. to 11:00 p.m.
Thu6:30 a.m. to 11:00 p.m.
Fri6:30 a.m. to 11:00 p.m.
Sat6:30 a.m. to 11:00 p.m.
Sun6:30 a.m. to 11:00 p.m.
3.6611 reviews
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Todd D.'s profile image
Todd D. 
a year ago

"IT HURTZ TO RENT FROM HERTZ" - The absolute worst customer service in the history of business!! I have never been treated so poorly in my entire life!! Like a farm animal with flees!! And I have spent the better part of 60 years in Overland Park, ks - which I love and love the people!! Until I met these Scumbags!! Pathetic!!!! I had a rental car (Kia) for 2 weeks and all went okay. The red engine light came on and I asked them for a different vehicle. They denied me and made me take the car into the repair shop. ... read more

Claudia T.'s profile image
Claudia T. 
a year ago

Excellent Service. I can always count with this location. I have rented about 6 times and every time has been awesome. Congrats. 

S P.'s profile image
S P. 
a year ago

The cars are shit the prices are all over the place one week it this the next week something else.. did I mention balding tires and bad brakes so our lives as Lyft drivers don’t matter just as long as they make money. Don’t do it. You’re gonna get a bad car and have to pay back the money on it while missing days out of work because you have to take it to the mechanic just to be told they can’t fix it. I wish someone else was able to take their business cause you need to be eliminated from renting to Lyft drivers hertz. You d... read more

bsbutcher@aol.com's profile image
bsbutcher@aol.com 
a year ago

Worst place to rent a car in Decatur! Read their Google ratings, and you'll see what I'm talking about. Customer service is a joke. Cars aren't cleaned thoroughly. They'll rip you off on the amount of gas in the vehicle and then charge you a ridiculous amount to top off the gastank. They treat their drivers that work for them, like garbage, and if you complain to HR, they direct you to the regional manager that could care less about employees. I know firsthand, as I work their for 3 weeks for a manager who knew nothing about... read more

Melissa J.'s profile image
Melissa J. 
a year ago

The staff is rude and they are still charging me more than a week after I dropped it off. I went because of the convenience but next time I will have enterprise pick me up instead. What nightmare trying to get a person on the phone to straighten out the mess they made!!! 

Gary H.'s profile image
Gary H. 
a year ago

When returning my rental car, i asked to use their restroom and denied by the lady behind the desk on 10/11/24. Was told to go to a Wendey's restaurant down the street. How sad is that for a customer. Disappointed 

T R.'s profile image
T R. 
a year ago

Car was very dirty and smelled like weed. Only 10k miles but looked much older. Won’t use them again. 

Max P.'s profile image
Max P. 
a year ago

The worst rental experience I have ever had. Avoid this scam spot at any and all costs, or it will end up costing you a lot more than you were expecting. Just be sure to check all bank statements after returning. 

barbara t.'s profile image
barbara t. 
a year ago

Rented a car paid up front. Hertz called they had no car for me after they took my money. This happen on June 5th 2024 I still don't have my money back. Today is June 23 .18 days still no credit back. on account. How u rent something u did not have. Never go there again.i want my credit back on acct. Barbara Jones 

Frequently asked questions about Hertz - LOUISVILLE STANDIFORD AP

How is Hertz - LOUISVILLE STANDIFORD AP rated?

Hertz - LOUISVILLE STANDIFORD AP has a 3.6 star rating with 611 reviews. 

When is Hertz - LOUISVILLE STANDIFORD AP open?

Hertz - LOUISVILLE STANDIFORD AP is open now. It will close at 11:00 p.m. 

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