Hertz Car Rental - Key West International Airport (EYW)

Shasta Larzelere 

on Google

a month ago

We had trouble with our car popped in to the rental counter at Key West Airport and Athea fixed it right up! She was amazing! Thank you Athea.❤️ 

Matt 

on Google

a month ago

I live in Key West and rent often from many Hertz locations on the east coast during travel (I’m a Gold member with President’s Circle status). I never have any issues with service in my travels and have a positive perception of the company in general. Unfortunately the Key West airport location is an outlier. The customer service is not good. One other factor is that their open hours are much shorter as compared to the other agencies at the airport. If your flight is delayed and gets in after 5pm, don’t expect them to wait ... read more

Byron Gillespie 

on Google

a month ago

Why have the counter open and workers playing on their phones if you don’t have any car’s available? And rude works at that! 

Brian Kenny 

on Google

a month ago

Be aware that they will charge you a fuel charge even if you return the vehicle fully refueled. I informed the counter that I had just fueled the car on the way there. When I noticed the charge ( should have had the front counter print my bill instead of having them email it to me as I would have seen the charge right away) I had to call a general number for Hertz. I was told I had to send copies of my fuel receipts proving that I refueled the car! If I had paid cash I would not have kept that receipt. Luckily I paid with a ... read more

Devyn Wenger 

on Google

2 months ago

I was very skeptical about booking due to the bad reviews but I needed a rental and decided to go for it. I made the reservation about 3/4 months in advance. Getting the car was smooth and easy. She handled us the keys after signing a few things about insurance. The car is clean and full tank. I enjoyed my experience and felt the need to share so if you’re also skeptical maybe this will help