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2815 Airport Dr Ste 4, Grand Forks, ND 58203, Grand Forks, ND, 58203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I arrived to the counter to pick up my reserved vehicle on the day and time it was scheduled. When I gave my name, I was told that my reservation had been cancelled two days prior because they had no cars for the duration of my reservation. I was surprised as I had reservation confirmation emails from Hertz to my work and personal email but nothing stating the reservation had been cancelled. When I asked for an email stating cancellation (I would need this for my expense report as I now had to book with a new company at a hi... read more
Customer service was amazing. Brittany went above and beyond to ensure my vehicle was ready when I arrived. She stated it was her and her husband Branden that were there for the late flight that night as I was the only reservation. Everytime I come to Grand Forks, I will rent with hertz.
Reserved a car only to fly in and be told they had no cars available. No attempt at customer service. Worst experience I’ve had in a long time.
Hours of operation don't match the posted hours, nor the hours advertised on their own voicemail.
Hertz Car Rental - Grand Forks International Airport has a 2.8 star rating with 31 reviews.
Hertz Car Rental - Grand Forks International Airport is open now. It will close at 6:00 p.m.
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