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401 N State St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
Tye and the other Hertz staff were very helpful when I picked up the rental car. I give them a 10+ in customer service!
They did a "Seinfeld" job on me. Reserved a car on Wednesday for pick up first thing Monday morning. Got to office promptly at 8AM...no cars. Would have to wait at least an hour. But a "reservation" reserves a car for you, so its there when you come to pick it up ...right ? They dont understand the term "reservation". I'll add to this...I insisted they cancel the reservation but they still billed me for the days rental when I received no service. but that's not all...4 days later I booked a 2nd time through expedia and they ... read more
The Manager was extremely helpful when we collected our car. We decided to upgrade when we arrived and he showed us a range of vehicles and the anticipated cost of the upgrade. We ended up with a brand new jeep for our route 66 adventure. The Manager contributed to a fantastic holiday. Thankyou.
いつも混んでいる。 スタッフを増やすなど改善が必要。 しかも予約した車は用意されてない。 サービスとしてありえない。 旅行のスケジュールが全て台無しに。 しかも保証もなく、旅のホテルのキャンセル料が100万円。ありえない。ありえない。ありえない。 わざわざ予約した意味がない。意味がない。意味がない。 謝って済むことではないことを記します。 ハーツは私と家族が楽しみにしていた旅行を破壊して、多額の損害を与えました。 過去に問題が多発してコメントにも様々な問題を指摘しているのにも関わらず、ハーツからの返信はいつも同じ。ハーツは改善するつもりはない。
Hertz Car Rental - Chicago - State Street HLE has a 2.7 star rating with 648 reviews.
Hertz Car Rental - Chicago - State Street HLE is open now. It will close at 6:00 p.m.
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